Endor Labs · 1 day ago
Customer Success Engineer
United States
Full-time
Remote
Mid, Senior Level
4+ years expEndor Labs is building an Application Security platform for modern software development. As a Customer Success Engineer, you will serve as the technical champion for customers, designing efficient code scanning mechanisms and customizing security solutions while forging lasting relationships and collaborating with engineering teams.
Artificial Intelligence (AI)Cyber SecurityDeveloper PlatformDeveloper ToolsOpen SourceSecuritySoftware
Responsibilities
Design and implement efficient code scanning and dependency scanning mechanisms using Maven and Gradle
Serve as the primary technical point of contact for our customers, offering expert guidance with a blend of empathy and deep technical knowledge through both pre-sales and post-sales stages, especially when addressing intricate technical challenges
Customize our security solutions to fit into sophisticated customer environments. Occasionally, develop bespoke solutions to meet unique needs, leveraging your strong background in software engineering
Act promptly when technical issues emerge, applying your advanced troubleshooting skills and understanding of programming and DevOps practices to ensure our customers are successful
Forge lasting relationships with a broad spectrum of clients, from agile startups to global enterprises
Collaborate closely with our engineering teams, translating customer feedback and troubleshooting insights into tangible product improvements
Champion the adoption of robust security practices, empowering developers to write secure code efficiently through your support and guidance
Lead and manage technical integration projects, making strategic decisions and providing technical guidance both internally and externally
Qualification
Required
Strong background in software engineering, with 4 -10 years of deep understanding of programming languages, application security, and DevOps practices
Demonstrated experience in developing custom technical solutions and actively engaging in customer-facing roles, with a proven ability to handle project-based work effectively
A passionate advocate for customer success, with a focus on building secure, scalable solutions from the ground up
Exceptional communication skills, capable of breaking down complex technical topics into clear, understandable terms for a variety of audiences
Proactive and anticipatory approach to problem-solving, with the ability to foresee customer needs and craft strategic solutions that align with their overarching goals
Benefits
Health, Dental, Vision and Mental Health plans.
401(k) plan to support your longterm financial goals.
Flexible PTO to maintain a healthy work-life balance (we want you here for the long-haul!)
Opportunities for co-working and team meetups to foster collaboration.
A dog-friendly office environment for those who love to bring their fur babies along.
Company
Endor Labs
Application Security for the AI-Software Development Era
51-200 employees
H1B Sponsorship
Endor Labs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2022 (3)
Funding
Current Stage
Growth StageTotal Funding
$188MKey Investors
DFJ GrowthCiti VenturesLightspeed Venture Partners
2025-04-23Series B· $93M
2024-07-15Series Unknown
2023-08-03Series A· $70M
Leadership Team
Varun Badhwar
Founder & CEO
Dimitri Stiliadis
Co-Founder and CTO
Recent News
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