Diventures ยท 3 months ago
Merchandise Specialist
Omaha, NE
Full-time
Onsite
Mid Level
$40K/yr - $50K/yr
3+ years expDiventures is a company focused on building relationships, and they are seeking a Merchandise Specialist to support their store teams through accurate ordering and inventory management. The role involves coordinating with vendors, managing e-commerce execution, and ensuring product availability to enhance customer experiences.
Service IndustrySwimmingTraining
Responsibilities
Place restocking orders and ensure timely vendor fulfillment in line with established min/max inventory levels
Track and follow up on backordered items, ensuring resolution within 30 days or escalating for approval when exceptions are required
Process and manage special orders from stores, serving as a highly responsive point of contact for internal customers
Support vendor onboarding by loading initial assortment data, setting up system records, and ensuring accuracy of item-level details
Build and maintain e-commerce product pages, including uploading vendor images, applying approved copy, and updating pricing, promotional details, and product attributes
Ensure ongoing data quality for both in-store and online assortments (pricing accuracy, product descriptions, sale adjustments, discontinued items)
Act as the internal facilitator and project manager for new vendor additions, co-branded opportunities, and similar initiatives
Monitor sales reports and inventory metrics to proactively recommend adjustments to reorder quantities or min/max settings
Support the Inventory Accuracy Program by validating system records against vendor confirmations and store-level feedback
Coordinate with the Director of PeopleDevelopment to ensure Learning Management System (LMS) assets are updated in alignment with new vendor or product additions
Communicate regularly with vendors to resolve order issues, request corrective actions, or expedite shipments as needed
Provide timely, accurate reporting to Merchant Director and store teams on order status, backorders, and inventory position
Collaborate with Store Managers and store teams as a servant leader, ensuring their merchandising needs are met with urgency and accuracy
Qualification
Required
3-5 years of experience in merchandising, purchasing, retail operations, or related internal customer service role
Understanding of retail inventory and financial metrics (gross margin, gross profit, turn, GMROI)
Strong vendor communication and follow-up skills
Data accuracy and attention to detail in item setup and maintenance
Ability to work collaboratively in cross-functional teams
Detail-Oriented and Organized
Customer-First Mindset
Effective Communicator
Strong Analytical Excel Skills
Sense of Urgency
Exceptional Communication and Follow-Through
Professionalism Integrity
Servant Leadership Orientation
Positive, Can-Do Attitude
Proficient in pivot tables and pivot charts for summarizing sales, inventory, and vendor performance
Skilled with intermediate and advanced formulas such as SUMIFS, COUNTIFS, XLOOKUP, INDEX/MATCH, SUMPRODUCT, and IF/IFS with AND/OR
Able to clean and normalize data (e.g., TRIM, SUBSTITUTE) and apply conditional formatting for exception-based reviews
Preferred
Bachelor's degree in business, merchandising, or related field preferred; relevant experience considered
Strongly preferred: Residence in Omaha, NE
Familiarity with point-of-sale and/or inventory management systems preferred
Power BI expertise considered a bonus for building dashboards and visualizing merchandising performance
Company
Diventures
Diventures offers swimming classes, scuba training, and certification, as well as the sale, rental, and repair of scuba equipment.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jessica Jarosh
Chief Marketing Officer
Recent News
Corridor Business Journal
2022-10-06
Company data provided by crunchbase