Litigation Support Analyst, Hosting jobs in United States
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TransPerfect · 3 months ago

Litigation Support Analyst, Hosting

TransPerfect is a leading provider of legal solutions, empowering professionals with AI and analytics. The Litigation Support Analyst will provide technical hosting support, manage electronic discovery solutions, and ensure smooth project execution for law firms and Fortune 500 companies.

Language LearningService IndustryTranslation Service

Responsibilities

Provide technical Hosting support to Project Management Teams globally
Manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients consisting of mainly law firms and Fortune 500 companies
Communicate with Project Management Teams as well as clients in order to effectively execute tasks throughout the life cycle of a case
Troubleshoot any tech-related issues; both internally and externally
Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients’ needs
Handle multiple projects and jobs to ensure deadlines are met
Ensure smooth transition of work between day and evening shifts
Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action
Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are adhered to
Perform other tech-based special projects or duties when required
Work with Relativity and LAW to execute document productions, including bates stamping, creating load files and performing OCR
Create custom event handlers and Relativity Scripts to improve workflow

Qualification

RelativityLAW PreDiscoverySQLVisual BasicConcordanceSummationMS OfficeCustomer serviceAnalytical skillsOrganizational skillsCommunication skills

Required

Bachelor's Degree in related field, such as computer sciences or information management-technology, a strong technical background is helpful
Knowledge of MS Office applications required
Ability to convey technical processes and terminology into easy to understand language
Strong organizational skills
Excellent customer service skills
Strong written and oral communication skills
Available to work overtime, including evenings and weekends as needed
Available by phone or email when out of the office as needed
Ability to work well under pressure and meet tight deadlines
Positive attitude and ability to develop and implement new ideas to create customized solutions on a client by client basis

Preferred

Experience in litigation technology/vendor side preferred
Knowledge of SQL and/or Visual Basic
Experience with LAW PreDiscovery or IPRO is a major plus
Experience with Concordance and Summation is a plus
Experience administrating Relativity

Benefits

Medical, dental, and vision insurance
401k matching
Membership to child-care providers
Other TransPerks
Birthday off

Company

TransPerfect

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TransPerfect is a language services company offering multilingual translation and interpreting solutions to multinational businesses.

Funding

Current Stage
Late Stage
Total Funding
$875M
2025-04-10Debt Financing· $425M
2019-06-20Debt Financing· $450M

Leadership Team

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Jin Lee
Co-CEO
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Phil Shawe
President & CEO
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Company data provided by crunchbase