Technology Media & Telecoms Relationship Manager - Payments - Associate jobs in United States
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Chase · 3 months ago

Technology Media & Telecoms Relationship Manager - Payments - Associate

Chase is a financial services firm seeking an Associate Relationship Manager within the Technology, Media & Telecoms sector of JPMorgan Merchant Services. The role involves managing a portfolio of global corporate clients, ensuring strong relationships, and achieving business objectives through strategic client management and collaboration with various teams.

BankingFinancial Services

Responsibilities

Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, Corporate Client Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
Act as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
Establish and maintain strong internal partnerships with respective JPMorganChase coverage teams through on-going collaboration and communication
Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments, Treasury Services
Understand client needs by applying a strategic, consultative selling approach to cultivate payments optimization strategies and develop appropriate product solution recommendations
Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment
Create, maintain and execute on ongoing personal development plans via internal and external sources
Travel required

Qualification

Payment industry experienceRelationship managementMS Office SuiteSalesforceConsultative sellingCross-cultural collaborationVerbal communicationWritten communicationOrganizational skillsPresentation skillsStrategic thinking

Required

Bachelor's degree or equivalent experience required
Demonstrated ability to grow and retain client relationships through effective use of relationship management and client consulting skills
2+ years of payment industry experience
Strong MS Office Suite skill set with a high emphasis in Excel and other business related database programs i.e. Salesforce
Demonstrated ability to work across cultures with internal teams and external clients with professionalism and a bias to action
Strong organizational and presentation skills
Exceptional verbal and written communication skills

Preferred

Master's in Business Administration
Certified Payments Fraud prevention professional (CPFPP)

Company

Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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Company data provided by crunchbase