HealthDirect Pharmacy Services ยท 4 months ago
Kinney Homecare Customer Service Representative
Camillus, New York
Full-time
Onsite
New Grad, Entry Level
$15.25/hr - $17.14/hr
0+ years expHealthDirect Pharmacy Services is a multistate organization focused on healthcare solutions, and they are seeking a Customer Service Representative for Kinney Homecare. The role involves gathering patient information, verifying insurance, and providing exceptional customer care.
ComplianceConsultingHealth CareMedicalNursing and Residential Care
Responsibilities
Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
Verify all types of insurance and assist in creative financing when no insurance is available
Set up initial paperwork
Pre-qualify customers for reimbursement purposes
Answer phone calls in a professional manner
Project a positive first impression by greeting customers with exceptional customer care
Computer input to include new patient data and various patient updates
Unpack shipment when received and stock shelves as required
Qualification
Required
Minimum: High School Diploma or GED
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Preferred
0-1 years previous experience in related position
Previous Healthcare or DME experience
Company
HealthDirect Pharmacy Services
HealthDirect Pharmacy Services offers skilled nursing, regulatory compliance, pharmacy consulting, reporting, and cost management services.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase