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KWI · 1 week ago

Director of Customer Acquisition

Melville, NY

Full-time

Onsite

Director/Executive

$150K/yr - $180K/yr

7+ years exp

KWI is a fast-scaling retail tech company seeking a visionary Director of Customer Acquisition. In this role, you will lead the strategy and execution of targeted growth initiatives focused on consultants and enterprise technology advisors to enhance customer acquisition and build impactful relationships.

Cloud ComputingComputerE-CommerceSaaSSoftware

Responsibilities

Channel Strategy & Execution: Develop and lead the strategy to identify, engage, and enable consultants, boutique advisory firms, and systems integrators who guide clients through enterprise tech evaluations

Ecosystem Development: Build and nurture a trusted network of influencers and referrers across retail, logistics, hospitality, and services industries

Customer Acquisition: Generate and influence pipeline through third-party relationships, in coordination with the broader sales and marketing teams

Partner Enablement: Create co-branded content, competitive analysis, sales enablement materials, and tools to ensure partners can effectively position our platform

Event & Industry Engagement: Represent the company at key industry events, partner conferences, and in direct engagements with advisory firms

Cross-functional Collaboration: Work closely with Sales, Product Marketing, and Customer Success to align messaging, support market feedback loops, and ensure consistency in value proposition

Measurement & Reporting: Track engagement, pipeline attribution, and revenue impact from the consultant and influencer channels. Report on performance and continuously optimize

Qualification

Business DevelopmentCustomer AcquisitionSaaS ExperienceChannel StrategyRelationship DevelopmentEvent EngagementMeasurement & ReportingC-level EngagementCross-functional Collaboration