Tennessee Board of Regents (TBR) · 4 months ago
CLSCC Enterprise Application Analyst
Tennessee Board of Regents (TBR) is seeking a CLSCC Enterprise Application Analyst to support enterprise business logic and the Ellucian’s Banner ERP system. The role involves developing innovative solutions, supporting functional user needs, and ensuring system documentation is current while collaborating with various stakeholders.
Higher Education
Responsibilities
Analyze and evaluate business needs, policies and procedures, federal and state regulations and requirements, available resources and tools, vendor releases and roadmaps, etc. to plan, design, specify guidelines and implement new programs, changes and operating procedures
Develop and maintain Banner workflows, system integrations and interfaces between Banner and third-party systems/applications
Interact with functional and technical staff throughout the College community to troubleshoot issues and implement resolutions
Ensure that system documentation is current
Communicate and coordinate with other team members to ensure project goals are met
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Information Technology or a related field or Associate's degree and 4 years of current experience in a related area
Minimum of 2 years of related work experience
Experience with a programming/macro language such as ProC/PL/SQL and Oracle database analysis
3 years of experience working in both technical support and end-user support environments
Ability to use a variety of advanced techniques and tools to achieve desired application functionality and perform technical problem solving for functional team members
Technical depth and breadth in middleware administration, software development, and project management coupled with flexibility
Ability to analyze user information technology needs to design new or modify current applications systems
Ability to communicate technical material in a clear manner to non-technical individuals
Ability to develop and maintain positive collaborative working environment
Prioritization skills and capacity to manage multiple deadlines
Ability to perform with limited direction, self-starter
Demonstrated customer service skills in past work history
Excellent analytical and problem-solving skills
Excellent interpersonal, oral and written communications skills
Ability to read, write and interpret documents such as operation/maintenance manuals, equipment specifications and procedure manuals
Ability to work after hours support, as may be necessary
Preferred
Experience with languages such as Java and JavaScript
Experience with Banner 9 Application development
Experience with Ellucian Ethos platform
Experience in Higher Education
Subject matter expertise in the requirements of an academic institution particularly as they relate to the administration of student data
Experience within the College System of Tennessee (TBR)
Experience in preparing documentation and training materials
Strong desire to develop and grow in knowledge and experience
Company
Tennessee Board of Regents (TBR)
TBR - The College System of Tennessee is the state’s largest public higher education system, with 13 community colleges, 23 colleges of applied technology (TCATs) and the online TN eCampus serving approximately 170,000 students.
Funding
Current Stage
Growth StageLeadership Team
Recent News
Seattle TechFlash
2025-03-28
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