Apply on Employer Site

Greater Lawrence Community Action Council Inc. · 3 months ago

Part-Time WIC Program Assistant

Lawrence, MA

Part-time

Onsite

Entry Level

2+ years exp

Greater Lawrence Community Action Council Inc. is seeking a Remote Part-time WIC Program Assistant to support the WIC program. The role involves scheduling appointments, screening participants for eligibility, managing participant flow, and overseeing benefit issuance while ensuring compliance with protocols and regulations.

FamilyHealth CareNon ProfitSocial AssistanceSocial Impact

Responsibilities

Follows all protocols and/or regulations for processing applicants/participants for (re)certification, including: verifying identity, income, residency, and participant category; educating participants on their rights and responsibilities, authorized signatures and shoppers, WIC foods, and using benefits at authorized vendors; referring participants to MassHealth, SNAP, TAFDC and other health and human service programs; providing notification for end of certification, missed benefits, and/or ineligibility to receive WIC benefits

Oversees benefit issuance for prescribed food prescription, including: re(issuing) food/formula prescription benefits; capturing participant authorized signatures for benefit issuance; and maintaining security of WIC cards

Performs routine office duties, including answering telephones; scheduling appointments; data entry; and managing client flow

Attends bi-weekly staff meetings and other trainings, conferences, and workshops as appropriate

Assists with vendor monitoring as needed

Performs other duties as needed, including quality assurance activities

Qualification

WIC Program experienceProficient computer skillsBilingual SpanishBilingual EnglishWell-organizedSensitivity to client needsCommunication skillsInterpersonal skills