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MUSC Health · 4 months ago

UNIV - Administrative Assistant - Department of Ophthalmology

Charleston, SC

Full-time

Onsite

Entry Level

$33K/yr - $48K/yr

2+ years exp

The Medical University of South Carolina (MUSC Health) is seeking an Administrative Assistant for the Department of Ophthalmology. This role involves supporting clinic providers by managing patient surgeries, coordinating clinic schedules, and handling financial responsibilities.

Health CareHospitalMedical

Responsibilities

Manage all patient surgeries including, but not limited to, scheduling, documentation, consents and patient education using all associated specialized computer systems

Prepare patient files for surgery by reviewing documentation of clinic visits, pre-op work ups and appointments, lab reports and referring physician correspondence

Provide ongoing coordination and communication to all preoperative patients

Maintain surgery tracker (excel spreadsheet) in teams with physician surgery

Ensure all elective lenses and procedures are updated on the Elective surgery tracker in TEAMS

Release unused OR time in Hospital IQ 15 days prior to surgery date

Manage physicians’ clinics by approving overbooks and reviewing upcoming clinic schedules

Serve as the liaison between scheduling, staff and physicians to ensure clinic efficiency

Responsible for template changes, clinic cancellations and add-ons and any associated patient notification by phone or letter

Prepares all clinic change requests and approvals to ensure processing in a timely manner

Review clinic schedules weekly ensuring referrals and pre- certifications are in place and authorized

Review schedules against the Master schedule to avoid any scheduling errors

Complete and Process CCR forms within the department guidelines for all clinic closures

Coordinate patient financial responsibilities with financial counseling and precertification teams

Communicate with revenue cycle teams regarding all elective service needs and billing issues

Oversee FAP and COB financial assistance requests

Handles all correspondence including but not limited to, patient letters, physician requests, vacation requests, clinic cancellations, travel itineraries and submission/completion of corresponding approval forms

Manages physicians’ calendars, office files, surgery schedules, certifications and licenses

Help train all new hires onboarding with the Storm Eye Administrative Assistant team

All other duties as assigned by the Department Administrator and Supervisor

Qualification

SchedulingPatient coordinationDocumentation managementExcelTraining new hiresCommunicationTeam collaboration

Required

A high school diploma and two years work experience that is directly related to the area of employment

A bachelor's degree may be substituted for the related work experience

Some positions require a valid driver's license and good driving record; or correctable vision of 20/40 in both eyes, with or without conventional lenses, and physical qualifications in accordance with Federal Motor Carrier Safety Regulations, Section 391.41; or AAVMA certification

Some positions require eligibility for bonding

Ability to perform job functions while standing

Ability to perform job functions while sitting

Ability to perform job functions while walking

Ability to work indoors

Ability to work outdoors in all weather and temperature extremes

Ability to work in confined/cramped spaces

Ability to perform job functions from kneeling positions

Ability to bend at the waist

Ability to squat and perform job functions

Ability to perform 'pinching' operations

Ability to fully use both hands/arms

Ability to perform repetitive motions with hands/wrists/elbows and shoulders

Ability to reach in all directions

Possess good finger dexterity

Ability to lift and carry 15#, unassisted

Ability to lift objects from floor level to height of 36 inches, to 15#, unassisted

Ability to lower objects, to 15#, from height of 36 inches, unassisted

Ability to push/pull objects to 15#, unassisted

Ability to maintain 20/40 vision, corrected, in one eye or with both eyes

Ability to see and recognize objects close at hand

Ability to see and recognize objects at a distance

Ability to match or discriminate between colors

Ability to determine distance/relationship between objects; depth perception

Good peripheral vision capabilities

Ability to maintain hearing acuity, with correction

Ability to hear and/or understand whispered conversations at a distance of 3 feet

Ability to perform gross motor functions with frequent fine motor movements

Ability to work in dusty areas

Company

MUSC Health

MUSC Health provides health-care services through its patient- and family-centered care, education, research, and various partnerships. It is a sub-organization of Medical University of South Carolina.

Founded in 1824

Charleston, South Carolina, USA

10001+ employees