Veterinary Customer Service jobs in United States
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Linnaeus · 4 months ago

Veterinary Customer Service

positionSan Pablo, CA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$22/hr - $28/hr

Linnaeus is seeking an experienced Client Service Representative to join their team at VCA Animal Hospitals in San Pablo, Ca. The role involves delivering excellent customer service, managing appointments, and maintaining the hospital's environment to ensure client satisfaction.

Health CareVeterinary

Responsibilities

Customer service functions
Scheduling and confirming appointments
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Managing medical records, charts, reports and correspondence
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside

Qualification

Customer serviceAppointment schedulingPayment processingCommunication skillsTeam collaboration

Required

Experience as a Client Service Representative or similar role
Strong customer service skills
Ability to schedule and confirm appointments
Experience with placing outbound calls for follow-ups and reaching out to prospective clients
Ability to present and explain fees, including processing payments
Experience managing medical records, charts, reports, and correspondence
Ability to maintain hospital cleanliness, including removal of animal waste

Benefits

Medical/Dental/Vision insurance
401(k) retirement plan
Pet care discounts
Paid vacation
Holidays
Sick days
Health and well-being programs

Company

Linnaeus

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Linnaeus Veterinary Ltd (A Mars Company).
dateFounded in 2014
location
Solihull, Solihull, GBR
people-size1001-5000 employees
web-link
http://www.linnaeusgroup.co.uk/

Funding

Current Stage
Late Stage
Total Funding
unknown
2018-06-07Acquired
Company data provided by crunchbase