Brady Services · 8 hours ago
Security Service Technician
Morrisville, NC
Full-time
Onsite
Mid Level
4+ years expBrady Services is a company focused on providing security solutions, and they are seeking a Security Service Specialist III to service and repair various security systems. The role involves troubleshooting and maintaining access control, CCTV, intrusion, intercom, and fire alarm systems while mentoring junior staff and ensuring compliance with regulations.
Business DevelopmentManufacturing
Responsibilities
Mentor and develop peer Service Specialists assigned to your team with lesser knowledge and experience
Interface with customer personnel developing relationships and demonstrating systems; providing training as needed
Use technology to document not only the status of the repair, but record video clips or pictures into the system as a means to provide the office with a visual representation of the before and after of the repair in case the customer were to call and ask questions
Use technical manuals, your peers, and interface with manufacturer’s technical support to troubleshoot problems
Complete small add on’s for the customer and bill for those services
Able to determine maintenance versus non maintenance, or out of warranty repairs and bill when needed while informing the customer up front of the charges before initiating those repairs
Wiring, either repair or new of our installed systems shall conform to NEC70 or any other applicable codes and standards
Able to run horizontal and vertical EMT, ENT, or rigid conduit per NEC70 for repairs out in the field
Read and review architectural drawings, customer site specific specifications, and installation manuals from the original installation to determine the best method for the repair
Use test equipment such as multimeter’s, cable testers, and toners to test and repair circuits and sensors while following wiring and system specifications
Provide daily and weekly reports to Brady management
Other duties and responsibilities as required to support the needs of the business
Ensure compliance with federal, state, and local laws, legal regulations, and recommended best practices
Collaborate with all Associates to uphold the company’s mission and values
Travel 20% of the time as required
Must be able to work overtime/weekends as required
Must be able to work an on-call basis periodically
Qualification
Required
High school or general education degree (GED)
4+ years of maintenance or installation experience in security systems or relevant field
Knowledge of networking LAN, WAN and mesh devices
Familiarity with IPv4 and IPv6 IP addresses, MAC ID's, and how they interact with servers and field devices
Configuring network devices
Configure unmanaged network POE switches, and work with managed switches with the customer IT department
Familiarity with applicable software such as CCTV: Exacq, Milestone, Video Insight, Avigilon, or similar systems
Familiarity with applicable software such as Access Control: Open Options, Software House, Amag, S2, Kantech, Brivo, or similar systems
Familiarity with applicable software such as Fire Alarm: Firelite, Vigilant, EST, Simplex, Autocall, or similar systems
Proficiency with computer devices (including smart phones) and working knowledge of Microsoft Office and Apple iOS software
Must possess a valid driver's license
Must possess North Carolina Alarm Registrant within 30-days of hire
Must possess OSHA 30
Must possess 3 or more manufacturer certifications in access control that are current
Must possess 3 or more manufacturer certifications in CCTV systems that are current
Must possess 1 or more manufacturer certifications in intrusion detection systems that are current
Must possess 1 or more manufacturer certifications in fire alarm systems that are current
Ability to pass a background check for North Carolina State Alarm Licensing
Ability to pass drug screening
Ability to prove US employment eligibility
Preferred
Education from an accredited Electronic Trade School
Preferred certifications in the following: NICET, S2, Open Options, Softwarehouse 9000, Kantech Enterprise & global, Lenel, Brivo, AMAG
Company
Brady Services
Brady is the leading supplier of Trane Integrated Comfort SolutionsTM and services for commercial and industrial buildings.
501-1000 employees
H1B Sponsorship
Brady Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2021 (6)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Brian Simpson
Chief Financial Officer
Joanna Stone, SPHR, SHRM-SCP
Vice President & CPO Human Resources
Company data provided by crunchbase