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Accenture Federal Services · 3 months ago

ServiceNow Business Analyst - HRSD

Springfield, VA

Full-time

Onsite

Entry Level

$102K/yr - $149K/yr

1+ years exp

Accenture Federal Services is dedicated to enhancing the capabilities of the US federal government through technology and innovation. They are seeking a ServiceNow Business Analyst to implement and configure HR Service Delivery solutions for federal agencies, ensuring that business processes align with functional requirements.

ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services

No H1B

Security Clearance Required

Responsibilities

Developing business processes, gathering requirements and developing stories

Provide process flow and other required system documentation

Build a trusting relationship with major project stakeholders and leads them to adoption of the best solution

Assist in quality management reviews and ensures that all business and design requirements are met

May also assist and sometimes lead test plan development and execution

Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution

Qualification

ServiceNowHR Service Delivery (HRSD)Documentation DevelopmentStakeholder EngagementAgile FundamentalsServiceNow Certified System AdministratorTraining in ServiceNow Fundamentals

Required

At least 1 year of experience with ServiceNow

Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation

Experience working with stakeholders and development team(s) to deliver solutions

Must have active Top Secret clearance and be willing and capable of obtaining SCI and CI poly