Fujitec Elevator (US & Canada) ยท 14 hours ago
Service & Repair Sales Executive
Lanham, MD
Full-time
Onsite
Mid Level
3+ years expFujitec America, Inc. is a company specializing in elevator services, and they are seeking a Service & Repair Sales Executive to secure and maintain service accounts while developing strong relationships with customers. The role involves exceeding sales goals, managing customer accounts, and preparing repair job proposals.
IndustrialManufacturingTravel
No H1B
Responsibilities
Exceed sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction
Manage service accounts by visiting customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants, including building relationships with any associated groups
Develop capital plans for customers to address their short-and long-term building needs
Maintain a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information, including developing knowledge of local elevator code requirements
Prepare repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtain price estimates from suppliers and manually calculates, including reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals
Prepare service contract bids, including reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals
Receive and respond to written and oral questions related to quoted repairs and service contracts, including performing follow-up with customers on all service and repair proposals
Monitor the status of current service contracts by visiting jobsites and customers within assigned territory, ensuring customer satisfaction with service; resolves outstanding issues
Contact service customers regarding contract renewal prior to contract expiration; advise of price increases if appropriate
Keep timely, well-organized records of sales activities including but not limited to proposals, bookings, losses and cancellations, using company-provided sales management software
Utilize systems to perform various tracking functions
Assist in A/R collection efforts to ensure prompt payment from customers
Conduct customer follow-up on all proposals
Visit project sites when necessary and work with operations department to ensure customer needs and deadlines are being met
Qualification
Required
Education: Bachelor's in related
Experience: Minimum 3 years in related
Requires a valid driver's license and a satisfactory Motor Vehicle Report
Local Travel Expectations: 60%
Technical Professional Knowledge
Teamwork and Cooperation
Communication
Customer Service Orientation
Initiative
Performance Motivation
Planning and Organizing
Sales Ability
Information Seeking
Problem Assessment
Company
Fujitec Elevator (US & Canada)
Welcome to Fujitec America! Our North American operations consist of 18 locations performing Maintenance, Modernization and New Installation contracts through unparalleled service of all major systems, value-added maintenance and superior technical knowledge.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase