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Vacasa · 3 months ago

Seasonal Fleet Dispatcher

Steamboat Springs, CO, United States

Full-time

Onsite

New Grad, Entry Level

$22/hr - $24.50/hr

Vacasa is a vacation rental company focused on delivering exceptional experiences. The Fleet Dispatcher supports the shuttle department by managing communications and ensuring timely guest services through effective dispatching and coordination with shuttle drivers.

Property ManagementReal EstateTravel AccommodationsVacation Rental

Responsibilities

Operate phone system, two-way radios and updates dispatch tickets

Answer incoming phone calls and take dispatch ticket information based on standard operating procedures

Fulfill guest requests with accurate and timely shuttle service

Dispatch calls appropriately to shuttle drivers

Promote teamwork and quality service through communication and coordination with the shuttle drivers

Use a computer to aid in dispatch requests as needed

Log on call runs per shift

Qualification

Hospitality experienceTwo-way radio systemsDigital systems proficiencyPositive attitudeDependabilityTeam collaborationCommunication skills

Required

Must have a positive attitude, be people oriented, and able to work independently or with others as needed

Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms

Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners

Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment

Comfortable talking to people—online or in person—and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always

Reliable transportation required

Regular travel within the locally assigned market and / or region

Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance