iCorps Technologies · 3 months ago
Account Manager – IT Services | Cloud, AI & Cybersecurity
Woburn, MA
Full-time
Hybrid
Mid, Senior Level
5+ years expiCorps Technologies has been providing managed IT services and technology consulting since 1994. They are seeking an IT Account Manager to manage client relationships, support technical excellence, and contribute to a collaborative work culture.
ConsultingInformation Technology
Responsibilities
Serve as the main relationship manager for assigned accounts, promoting client satisfaction and retention
Collaborate with consultants and technical teams to ensure project progress
Lead quarterly business reviews and client meetings to gather feedback, report on progress, and identify potential opportunities
Develop and present technology plans addressing cloud adoption strategies, AI integration, and cybersecurity updates
Recognize opportunities for clients to utilize additional value from iCorps’ IT services
Advocate for clients by escalating issues when required and ensuring they are resolved
Maintain awareness of client environments, objectives, and challenges to support effective planning
Qualification
Required
Bachelor's degree in Business, IT, or a related field (or equivalent experience)
At least 5 years of account management, client success, or sales experience within IT services, managed services, or technology consulting
Demonstrated ability in client retention, satisfaction, and account growth
Skill in building relationships at executive levels and facilitating technology adoption
Awareness of current trends in cloud adoption, AI, and cybersecurity
Strong organizational skills and the capacity to manage multiple priorities
Benefits
Health, dental, and vision insurance.
401(k) with matching contributions.
Paid time off (PTO) and holidays.
Professional development opportunities, training, and certifications (including AI and cloud platforms).
Hybrid work environment.
Opportunities for career advancement in a team-oriented setting.
Company
iCorps Technologies
iCorps Technologies is an information technology company that provides IT consulting services
51-200 employees
H1B Sponsorship
iCorps Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Michael A. Hadley
President, CEO, and Co-Founder
Recent News
2025-07-22
Company data provided by crunchbase