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Evolve Bank & Trust · 4 months ago

Loan Operations Manager

Memphis, TN

Full-time

Onsite

Mid, Senior Level

5+ years exp

Evolve Bank & Trust is seeking a Loan Operations Manager to oversee the daily operations of the loan processing and servicing functions. This role is crucial for ensuring compliance with regulatory requirements and maintaining operational efficiency while delivering exceptional customer service.

BankingFinanceFinancial ServicesPayments

Senior Management

Responsibilities

Supervise and mentor loan operations staff, fostering a collaborative and high-performance team culture

Develop and implement policies and procedures to ensure efficient and compliant loan operations

Coordinate with lending officers, compliance, and other departments to ensure smooth loan processing and servicing

Oversee the preparation, review, and maintenance of loan documentation for consumer, commercial, and real estate loans

Ensure timely and accurate loan boarding, funding, and servicing activities

Monitor loan portfolio for exceptions, delinquencies, and compliance issues

Ensure adherence to federal and state banking regulations, including HMDA, RESPA, TRID, and others

Participate in internal and external audits and implement corrective actions as needed

Maintain up-to-date knowledge of regulatory changes and industry best practices

Manage loan systems and software, ensuring data integrity and system optimization

Generate and analyze operational reports to support strategic decision-making

Collaborate with IT and vendors to troubleshoot and enhance loan systems

Qualification

Loan documentationLoan servicingRegulatory complianceLoan processing systemsLeadership skillsMicrosoft Office SuiteAnalytical abilitiesCommunication abilitiesOrganizational skills