Blue Cross & Blue Shield of Mississippi · 5 months ago
Technology Support Specialist
Flowood, MS
Full-time
Onsite
New Grad, Entry LevelBlue Cross & Blue Shield of Mississippi is dedicated to promoting health and wellness among its employees. The Technology Support Specialist is responsible for operating and monitoring Data Center systems, managing production job scheduling, and handling Service Desk functions to support application changes and user issues.
Health InsuranceInsuranceNon Profit
Responsibilities
Operating and monitoring all centralized Data Center computer systems and peripheral equipment
Production job scheduling on the Mainframe
Service Desk functions that involve promoting production software changes submitted by the application support staff
Logging user questions and issues
Problem determination
Logging, assigning, and tracking issues using our Service Management Software
Monitoring for infrastructure and security related alerts to be addressed by the appropriate teams
Qualification
Required
Bachelor's Degree in a Technology or Business related field
Strong verbal and written interpersonal and communication skills
Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management
Excellent PC experience using spreadsheets, word processors, and databases
Preferred
Experience in operations of Service Management systems in a Help Desk environment
Experience in operations of Automated job scheduling systems
Experience in operations of Automated change control
Previous experience in an IT related field
A working knowledge of the healthcare business environment and processes
Benefits
Comprehensive benefits package that is worth approximately one-third of the salary compensation
Benefits program is among the best in the health care field
Company
Blue Cross & Blue Shield of Mississippi
Blue Cross & Blue Shield of Mississippi is a mutual insurance company that provides health insurance services.
Founded in 1947
1001-5000 employees
H1B Sponsorship
Blue Cross & Blue Shield of Mississippi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (26)
2023 (11)
2022 (24)
2021 (8)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Lindsey Tong Sisneros
Executive Assistant to the Chief Financial Officer
Marc A. Dunn
Director of Provider Partnerships
Company data provided by crunchbase