Mediafly · 4 months ago
Revenue Operations Manager
Mediafly is the leading revenue enablement platform market-facing teams use to plan, predict, coach, and engage at the highest levels. The Revenue Operations Manager will oversee the daily functions of the Revenue Operations department, focusing on streamlining processes, strengthening data accuracy and integrity, and implementing systems that improve efficiency across sales, marketing, and customer success.
CMSEnterprise SoftwarePresentation SoftwareSales Automation
Responsibilities
Provide first-line support and daily triage of GTM requests (via Slack, email, and Salesforce), assessing urgency and complexity and prioritizing effectively. These requests require context-switching across multiple tasks to deliver accurate timely support
Manage daily Salesforce administration to support GTM initiatives, ensuring changes are made with both immediate needs and long-term impacts in mind. This includes evaluating technical debt, leveraging data structures and object relationships effectively, and assessing whether requests align with company initiatives—communicating decisions clearly when they do not
Own the Quote-to-Cash process, providing end-to-end management and technical support to enable efficient customer acquisition. This includes one-on-one support for GTM team members and expertise in Salesforce CPQ, Opportunity Products, pricing strategies, and revenue recognition best practices
Collaborate closely with key marketing, sales, product, finance, legal, and executive stakeholders across the organization to manage projects and one-off requests
Support onboarding/offboarding by enabling new hires with training, licensing access to GTM tech stack and content necessary to train end users on our systems
Proactively identify issues in our current processes and design solutions aligned with our current focus and priorities
Perform daily inspection of data to ensure accuracy and reliability, particularly for metrics impacting ARR
Qualification
Required
5+ years of Salesforce Administration experience with a deep understanding of Salesforce data structures
Experience in Sales or Revenue Operations, ideally in-house at a SaaS company
Advanced spreadsheet and data analysis skills to support decision-making and reporting
Resourceful problem solver who thrives in a remote environment with minimal supervision
Proactive self-starter with a proven ability to learn quickly, prioritize effectively, and manage high volumes of inbound requests in fast-paced environments
Exceptional organizational skills, attention to detail, and time management, with the capacity to maintain accuracy while balancing broader strategic goals
Excellent communication and interpersonal skills, with the ability to collaborate across teams and levels; an active listener
Bachelor's degree or higher
Preferred
Salesforce Administrator certification
Experience with Salesforce CPQ/CPQ+
Benefits
Flexible working hours
Generous PTO
401K Retirement Plan with match
Transparent Career Paths
Medical, Dental, Vision
Generous Paid Parental Leave
Remote Stipend
Company
Mediafly
Mediafly offers a revenue enablement platform for enterprise B2B teams.
Funding
Current Stage
Growth StageTotal Funding
$139.69MKey Investors
BIP VenturesBoathouse CapitalSterling National Bank
2023-08-29Private Equity· $80M
2021-11-18Private Equity· $10M
2021-01-28Private Equity· $25M
Recent News
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