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AMIRI · 3 months ago

Assistant General Manager, Phipps Plaza

Atlanta, GA (Retail)

Full-time

Onsite

Entry, Mid Level

2+ years exp

AMIRI is a global luxury house based in Los Angeles, and they are seeking an Assistant General Manager for their retail location in Phipps Plaza. This role is responsible for supporting retail business objectives through exceptional customer service, employee development, and operational efficiency.

ApparelConsumer GoodsE-CommerceFashion

Responsibilities

Maintain an active and participatory role on the sales floor, working with & developing the team

Analyze store metrics – including sales, inventory levels, drop schedules, etc

Ensure high sell-through, collaborating with Corporate team to adequately stock and have ample preparation for new product

Initiate or attend daily team meetings to communicate current business trends and relevant updates. Motivate the team each day!

Provide accurate and detailed reports to relevant parties

Partnering with Retail Operations team, ideate, develop and maintain sound system of accurate operations processes to ensure the store is running efficiently

Find relevant ways of capturing substantive and meaningful client data in an effort to build relationships and enhance client development opportunities

Monitor the monthly Client Management database and reporting

Keen understanding of relevant retail KPIs

Participate in team evaluations/check-ins/reviews. Develop and train all members of the team on relevant KPIs in collaboration with corporate and store leadership

Ensure that all the processes are in compliance with applicable laws, health & safety regulations, HR best practices, and Operations standards

Promote a polished, professional, and positive work environment that fosters integrity & transparency

Actively participate in sourcing, recruiting, and retaining a productive and energetic team. Partner with the HR team to facilitate training & onboarding for all new hires

Provide meaningful support across all departments to facilitate community events/product launches/etc

Qualification

Retail leadership experienceCustomer service focusLuxury market familiarityOffice platform proficiencyTeam developmentHealth & safety complianceInventory controlDetail-oriented operationsMulti-tasking abilityBrand awareness