Veterinary Customer Service jobs in United States
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VCA Animal Hospitals · 4 months ago

Veterinary Customer Service

positionSan Pablo, CA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$22/hr - $28/hr

VCA Animal Hospitals is dedicated to pet health and excellent service, and they are seeking an experienced Client Service Representative to join their team. The role involves setting the tone for the practice, managing customer service functions, scheduling appointments, and maintaining medical records.

Health CareHospitalMedicalPetVeterinary
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H1B Sponsor Likelynote

Responsibilities

Customer service functions
Scheduling and confirming appointments
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Managing medical records, charts, reports and correspondence
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside

Qualification

Customer serviceAppointment schedulingMedical record managementProfessional demeanorCommunication skills

Required

Experience as a Client Service Representative
Personable and highly professional demeanor
Ability to deliver excellent customer service
Skills in scheduling and confirming appointments
Ability to place outbound calls for follow-ups and reach out to prospective clients
Ability to present and explain fees, including processing payments
Skills in managing medical records, charts, reports, and correspondence
Ability to maintain hospital cleanliness, including removal of animal waste

Benefits

Medical/Dental/Vision insurance
401(k) retirement plan
Pet care discounts
Paid vacation
Holidays
Sick days
Health and well-being programs

Company

VCA Animal Hospitals

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A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine.
dateFounded in 1986
location
Los Angeles, California, USA
people-size10001+ employees
web-link
https://www.vcacareers.com

H1B Sponsorship

VCA Animal Hospitals has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (17)
2023 (16)
2022 (14)
2021 (19)
2020 (17)

Funding

Current Stage
Late Stage

Leadership Team

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Trevor Adams, CPA, CGMA
Chief Financial Officer
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Amanda Gillespie
Senior Talent Acquisition Partner at VCA Animal Hospital
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Recent News

Crunchbase News
How Candy Conglomerate Mars Is Investing In Pet Tech, One Of The Few Areas VCs Still Love
2023-02-16
PRNewswire
VCA ANIMAL HOSPITALS EXPANDS ACCESS TO VETERINARY CARE WITH THE LAUNCH OF URGENT CARE HOSPITALS
2022-08-23
Company data provided by crunchbase