Levata · 5 days ago
Director of NetSuite Practice
Chicago, IL
Full-time
Hybrid
Director/Executive
$180K/yr - $180K/yr
10+ years expLevata is a US-based global IT services and technology distributor specializing in barcoding, RFID, and related solutions. The Director of ERP/CRM Practice will lead the transformation of multiple business units into a unified ERP/CRM platform, leveraging hands-on NetSuite expertise and strategic leadership to standardize processes and build a high-performing internal practice.
Information TechnologyManagement ConsultingSupply Chain Management
Responsibilities
Lead the ERP/CRM practice and build a high-performing Center of Excellence (CoE)
Establish global governance for configuration, integrations, change control, and data standards
Partner with Finance, Sales, Operations, and regional leaders to define enterprise-wide processes and system priorities
Create and maintain a multi-year roadmap for ERP/CRM modernization and consolidation
Design and maintain Levata’s global NetSuite OneWorld architecture across the U.S., U.K., Germany, Spain, and future acquisitions
Standardize core processes (Order-to-Cash, Procure-to-Pay, Record-to-Report) while allowing controlled local variations
Manage multi-subsidiary structures, intercompany processes, tax/VAT rules, and global reporting requirements
Oversee CRM alignment with ERP for unified customer data and reporting
Diagnose and remediate performance issues, customizations, and integrations that impact reliability
Reduce technical debt by evaluating existing scripts, workflows, and customizations (keep/kill/refactor)
Implement a disciplined release process, test automation, and performance monitoring
Oversee integrations between ERP, CRM, Magento, and operational systems through Celigo, Boomi, or other middleware
Own enterprise data governance for chart of accounts, item structure, customers, vendors, and financial reporting hierarchies
Partner with Analytics/Insights to ensure accurate and timely data feeds for reporting
Manage a team of administrators, developers, and offshore resources
Define roles, skills development, certification paths, and performance standards
Establish documentation, training, and user-enablement programs for all business teams
Lead phased execution of global ERP unification and subsidiary onboarding
Manage project timelines, budgets, and cross-functional dependencies
Qualification
Required
10+ years of ERP/CRM experience, including 5+ years with NetSuite OneWorld
Demonstrated success leading multi-subsidiary, international ERP implementations or consolidations
Deep understanding of Order-to-Cash, Procure-to-Pay, Record-to-Report, intercompany, and consolidations
Strong experience with integration frameworks such as Celigo, Boomi, SuiteTalk, REST/SOAP APIs
Proven ability to build and lead ERP/CRM teams (admins, developers, offshore resources)
Strong command of governance, change control, testing discipline, and environment management
Experience partnering with Finance (Controller/CFO) and Sales/Operations leaders
Strong communication skills with ability to explain system decisions in clear business terms
Company
Levata
Levata offers management consulting, access control, and innovative tech solutions for business enhancement.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Filzah Ahsun
Talent Acquisition Partner
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