Retina Consultants of Texas · 5 months ago
Clinic Site Lead
Livingston, TX
Full-time
Onsite
Entry, Mid Level
2+ years expRetina Consultants of Texas is seeking a Clinic Site Lead who will oversee and manage clinical staff while supervising patient care processes. The role involves ensuring proper coding, billing, and patient flow, as well as supporting sub-specialty and travel locations.
Health CareMedical
Responsibilities
Performs expected Scribe I & II duties and responsibilities to lead
Ensure clinic is properly equipped and maintained to set quality standards
Assists in recruiting, hiring, training, disciplinary action, and performance reviews of technical personnel under supervision of practice administrator
Appropriately schedules clinic staff in accordance with clinic needs; approves time off requests for clinic staff as delegated; reviews and approves timesheets
Consults with the regional clinic manager on problems and interpretation of policies to ensure patient needs are met
Organizes and conducts regular meetings of clinic staff; participates in regular management team meetings
Answers patient questions and telephone inquiries, including but not limited to, attaining resolution to patient problems
Ensures all clinic equipment is functioning properly; requests repairs and maintenance, as needed
Maintains inventory levels; orders all clinical supplies
Understands and executes OSHA policies and procedures as needed
Review physician schedule 1-3 days prior of date of service to ensure appointment accuracy
Assists with appointment and surgery scheduling as needed
Responsible for delegating and completing daily reconciliation and correcting PODIS/Drug Report
Understands the preferences of each physician, recognizing differences and abiding by them when working with physicians
Ensure and update physician procedure preferences, as needed
Maintains an awareness of the patient’s verbal and non-verbal communication for patient satisfaction
Effectively communicates and counsels patient for physician
Maintains physician and patient flow efficiently
Facilitates communication between the physician and clinical staff members as helpful to minimize clinic flow disruptions
Collaborates and works with other Clinic Manager and Regional Manager to ensure administrative tasks completed timely
Will travel to other sites as needed
Performs other tasks as required
Qualification
Required
High school diploma required
Certification as an ophthalmic scribe, OSC
Valid CPR certification
Working knowledge of all aspects regarding retina care
Ability to train new staff
Working knowledge of MS Office Suite and Practice Management platforms, preferably NexTech, Phreesia, NextGen
Strong communication and interpersonal skills
Must be able to move frequently from standing and sitting
Must be able to type or write legibly in all settings
Must be able to add support for patients getting in and out of exam chairs, as needed
Lifting required up to 30 pounds
Preferred
Certification COA, COT or COMT preferred
College degree preferred
Two - Five years' experience in retina preferred
Two years of service with Retina Consultants of Texas preferred
Company
Retina Consultants of Texas
Retina Consultants of Texas (formerly Retina Consultants of Houston) is the largest retina-only ophthalmology practice in Southeast Texas and one of the most respected in the U.S.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Matthew Benz
Partner
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