Mercedes-Benz of Gilbert ยท 4 months ago
Business Development Center Representative
Gilbert, AZ
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrMercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area. They are seeking motivated and driven individuals for the role of Business Development Center Representative, responsible for handling customer calls and utilizing CRM systems to enhance customer communication.
Automotive
Responsibilities
Responsible for some inbound calls and making outbound follow-up calls to recent service department customers
Utilize the CRM databases for communication cycles with customers
Educate self on latest service & product offerings, including pricing
Be available to respond to email inquiries in a professional, well-spoken manner
Prepared to interact with customers via phone calls every day (similar to call center processes)
Direct customers to product information resources, including those available on the internet
Check email frequently and respond to inquiries immediately
Qualification
Required
Excellent verbal and written communication skills
Able to handle objections over the phone
Proficient with Microsoft Word, Excel, and Outlook
Time management, prioritization skills, and the ability to multi-task are required
works well in a busy environment
Self-motivated and goal oriented
Must be willing to submit to a drug screen prior to employment
Preferred
automotive BDC experience
phone experience
Call center experience
Benefits
Paid Training
Benefits
Promotes from within
Company
Mercedes-Benz of Gilbert
There are car dealerships and then there are Mercedes-Benz dealerships.
Founded in 2016
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase