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Auto-Owners Insurance · 4 months ago

Inside Physical Damage Appraiser

Kennesaw, GA

Full-time

Hybrid

Mid Level

3+ years exp

Auto-Owners Insurance is a top-rated insurance carrier that provides financial security to individuals and businesses. They are seeking an experienced Claims professional as an Inside Physical Damage Appraiser to inspect damaged automobiles, negotiate repair costs, and resolve claims effectively.

Auto InsuranceInsuranceLife Insurance

No H1B

Responsibilities

Inspect damaged automobiles, develop information regarding repair costs, negotiate repair cost agreements, and evaluate practicality of repair and options for settlement of claims

Maintains an understanding of current automobile construction and repair techniques, assuring compliance with statutory requirements including but not limited to appropriate use of after-market parts, and repairs to automobiles with concern for safety and industry standards

Communicate with claim associates, agents, insured’s repair facilities and others regarding inspections and conclusions; develop and participate in required communication to vehicle owner regarding repairs, participate as necessary in negotiations, follow-up and problem resolution on claims

Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary

Handle investigations by phone, mail and on-site investigations

Willing to travel and be temporarily reassigned for catastrophe duty upon request

Qualification

Physical damage appraisalAutomobile repair knowledgeCCC softwareProblem resolutionData organizationMulti-taskingValid driver’s licenseCommunication skills

Required

Bachelor's degree or equivalent experience

A minimum of 3 years working as a physical damage appraiser

Above average communication skills (written and verbal)

Ability to resolve complex issues

Organize and interpret data

Ability to handle multiple assignments

Possess a valid driver's license

Willing to travel and be temporarily reassigned for catastrophe duty upon request

Ability to work in the U.S. without current or future sponsorship

Preferred

Knowledge of CCC software is preferred but not required

Benefits

Matched 401(k)

Fully-funded pension plan (once vested)

Bonus programs

Generous paid time off including holidays, vacation days, personal time, and sick leave

Company

Auto-Owners Insurance

Glassdoor3.6

We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002.

Founded in 1916

Lansing, Michigan, USA

5001-10000 employees