Apply on Employer Site

BorgWarner · 7 hours ago

Account Manager, Senior

Arden, NC

Full-time

Onsite

Mid, Senior Level

$105K/yr - $144K/yr

5+ years exp

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. The Senior Account Manager will assume overall commercial responsibility for Aftermarket customers, focusing on developing strategies to maximize current business and obtain new business, while managing key client relationships and a team of customer sales staff.

AutomotiveAutonomous VehiclesManufacturingService Industry

Responsibilities

Leads the closure of new business opportunities within the framework of our Sales and Marketing process procedures

Drives the new product development investment strategies through new product research, statistical input and validated target market specifications

Provides accurate new business forecast analysis to support budgeting, resource allocation, and capital planning activities

Creates, communicates, and manages the commercial engagement strategy (Marketing and Sales Plan) for respective product / market segment

Achieves new business development investments and growth goals through target market specification management and new business closure

Manages all current business activities to maximize long-term profitability and customer satisfaction for your respective product / market segment

Supports operational and product development functions within your product council

Continuously improves the productivity of the commercial organization through resource development of direct reports and process methodology improvements

Is responsible for growth in revenue and profits of current business in respective product / market segments

Achieves new business bookings to meet or exceed profit margins, ROI targets for your respective product / market segment

Manages commercial sales and marketing functions within annual budget constraints

Successfully promotes BorgWarner product leadership in component and systems technology in your respective product / market segment

Participates in the new parts introduction (NPI) process working with all functional areas to ensure utilization of proper resources

Helps to ensure the timeliness of all product launches

Drives to improve efficiency of design and applications

Represent the business unit to our customers in a highly professional and ethical manner promoting product leadership in component and systems technology

Monitors market dynamics, including customer and competitor developments and funnels relevant information to business colleagues, and Manager for consolidation in our market sensing process and develops sales forecasts and monitors market trends throughout the year for use in monthly forecast adjustments

Develops (with input from cross-functional teams) and deploys comprehensive customer and pricing strategies that improve the profitability and growth of the business unit and are market driven

Articulates a clear understanding of our market share, competitive position, and profitability at each assigned account

Develops and deploys the customer interface strategy (points of contact, frequency) and builds strong rapport with key decision makers, developing coaches and sponsors at our key accounts while managing and motivating a supporting team of customer account managers, sales personnel and assigned liaison personnel

Develops proactive new business opportunity (NBO) plans, tracking and recording progress toward sales objectives

Takes ownership of total customer satisfaction, providing global coordination on customer issues, monitoring our performance on key supplier metrics, and pursuing corrective action plans as appropriate

Assures account team’s compliance with contract review procedures and the business unit’s commercial policies

Responsible for thorough development plans, training, and coaching of customer/distributor associates

Maintain close liaison with sales performance and recommend appropriate advertising, publications, product training, and/or merchandising programs to aid in the attainment of sales objectives, while keeping pace with current policies and programs and evaluating the effectiveness of these programs

Communicates and enforces safe work procedures

Understands and adheres to current health, safety, and environmental policies

Performs other duties as requested, directed, or assigned

Qualification

SalesMarketing experienceAutomotive industry knowledgeCommercial negotiationsProgram managementManagerial finance understandingMS Office/Teams proficiencyValid Driver’s License