Chase · 4 months ago
Sr Manager of Software Engineering - Encompass Administrator
3415 Vision Dr, Columbus, OH, 43219, US
Full-time
Onsite
Senior Level
5+ years expChase is a leading financial services firm, and they are seeking a Senior Manager of Software Engineering within the Home Lending division. In this role, you will provide technical coaching and guidance to multiple teams while ensuring compliance and enhancing workflow efficiency in mortgage operations.
BankingFinancial Services
Responsibilities
Proven track record in supporting mortgage operations by enhancing workflow efficiency, ensuring compliance, and managing system integrations
Provides guidance to immediate team of software engineers/system analysts on daily tasks and activities
Ensures optimal performance of all Home Lending systems leading to enhanced productivity and adherence to compliance regulations
Design and maintain custom input forms, business rules, field triggers, loan programs, and personas to streamline lending workflows
Support system upgrades, testing, and change management, ensuring minimal disruption during releases
Sets the overall guidance and expectations for team output, practices, and collaboration
Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
Be accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
Identifies and mitigates issues to execute a book of work while escalating issues as necessary, along with ensuring successful collaboration across teams and stakeholders
Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation
Qualification
Required
Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise
Experienced Encompass Administrator with over 7+ years of hands-on expertise in configuring, customizing, and maintaining the Encompass LOS platform to support retail, wholesale, and correspondent lending channels
Familiarity with API calls, Encompass plugins, OOP framework, and version control tools like GitHub
Exposure to JavaScript, particularly in the context of Encompass Web
Experience in writing and maintaining REST / SOAP Based APIs
Working Knowledge of CI/CD pipelines, Git -based workflows or configuration-as-code practices
Experience leading teams of technologists
Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
Experience with hiring, developing, and recognizing talent
In-depth knowledge of the services industry and their IT systems
Practical cloud native experience
Preferred
Experience working at code level as the role is approximately 30% hands on and 70% managerial however can change based on day to day activities
Enable business capabilities through technical innovation and process improvements
Interpret technical and business objectives, identifying challenges and providing innovative solutions to address them
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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