Pretium Enterprise Services, India · 4 months ago
Loan Monitoring Associate
Irvine, California - Anchor Loans
Full-time
Hybrid
Entry Level
$23/hr - $28/hr
1+ years expAnchor Loans, a leading private lender to residential real estate investors, is seeking a Loan Monitoring Associate to manage payment collections and delinquencies. The role involves acting as a liaison for borrowers, generating billing statements, and ensuring compliance with loan documents.
Financial Services
Responsibilities
Manage the day-to-day status report of payment collections and delinquencies
Generate billing statements and notices for all loans within the portfolio, make changes to billing and servicing notices as required to ensure ongoing compliance with policy, procedure and loan documents
Act as the main liaison for the borrower on all payment, insurance and extension related inquiries and process requests for all such inquiries as per department policy
Help educate borrowers to mitigate delinquencies
Prepare and send out collection letters for loans in default
Prepare, send out and track extension agreements
Update servicing system with notes and new data
Prepare all Verification of Mortgage requests received
Create a positive customer service experience while focusing on the approved policies and procedures, productivity and effectiveness of the company
Promptly respond, investigate, analyze and present resolutions to internal and external inquiries and payment service issues
Process incoming insurance notices, cancellations and updated evidence of insurance forms
Monitor all insurance coverage including, hazard, flood and builders risk
Order and document lender forced placed insurance
Coordinate with customers on the processing of any insurance adjustment claims
Monitor the extensions workflow for the nationwide active portfolio, gathering updates, reports and preparing extension agreements for execution
Review and assess property inspections conducted by inspectors or third-party vendors
Monitor loans without a holdback component ensuring construction is progressing through inspections
Analyze annual & quarterly property tenant occupancy and lease reports
Monitor and update monthly loan reports utilized by investors and management to analyze portfolio risk
Provided support to other team members and management as needed
Perform additional clerical duties as assigned by management
Qualification
Required
Bachelor's degree
1+ years of mortgage experience or banking background
1+ years of customer service experience
Excellent analytical, problem-solving, math and organizational skills
Strong computer skills including Microsoft Office (MS Word, Excel, Outlook)
Excellent communication skills
Detail-oriented, excellent organizational skills, and impeccable writing and grammar skills
Ability to work in a fast-paced environment while maintaining a high level of accuracy
Ability to work on multiple projects with the flexibility for changing priorities
Ability to prioritize multiple tasks, meet deadlines and work under pressure
Benefits
Comprehensive health insurance options including Medical, Dental, Vision, Basic Life/AD&D insurance
Generous sick leave & vacation benefits for rest, relaxation, and personal pursuits
Highly competitive performance bonus
401(k) retirement program with employer match
Tuition reimbursement toward professional development
Workplace Celebrations, Team Building, Charity Drives, and Food Truck luncheons
Onsite gym (Thousand Oaks only)
12 Paid Holidays
Company
Pretium Enterprise Services, India
Pretium Enterprise Operations India Private Limited (PES India) is a subsidiary of Pretium Partners, LLC.
501-1000 employees
H1B Sponsorship
Pretium Enterprise Services, India has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase