Client Support Representative - Part Time jobs in United States
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Awardco · 3 months ago

Client Support Representative - Part Time

Awardco is a rapidly growing company in the employee experience industry, dedicated to creating a rewarding and supportive workplace. They are seeking a Client Support Representative to assist users with their inquiries and ensure client satisfaction through effective communication and problem-solving skills.

B2BEmployee BenefitsHuman ResourcesSaaS

Responsibilities

Fulfill client orders and aid in support tickets
Work directly with platform users in answering their questions and helping to resolve any issues
Communicate with clients via email, chat, and phone
Ensure client satisfaction in every interaction

Qualification

SalesforceZendeskMicrosoft ExcelGoogle SuiteTech-savvyFriendly dispositionCommunicationProblem-solving skillsPositive attitude

Required

Positive attitude and work ethic
Friendly and personable disposition
Tech-savvy and quick learner
Problem-solving skills
Excellent communication skills - written and verbal

Preferred

Familiarity with Salesforce
Familiarity with Microsoft Excel
Familiarity with Google Suite
Familiarity with Zendesk

Company

Awardco is a human resources technology company that specializes in employee recognition and rewards solutions.

Funding

Current Stage
Late Stage
Total Funding
$235M
2025-05-20Series B· $165M
2021-10-28Series A· $65M
2020-01-06Series Unknown· $5M

Leadership Team

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Steve Sonnenberg
Founder & CEO
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Mike Sonnenberg
Chief Technology Officer
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Company data provided by crunchbase