Awardco · 3 months ago
Client Support Representative - Part Time
Awardco is a rapidly growing company in the employee experience industry, dedicated to creating a rewarding and supportive workplace. They are seeking a Client Support Representative to assist users with their inquiries and ensure client satisfaction through effective communication and problem-solving skills.
B2BEmployee BenefitsHuman ResourcesSaaS
Responsibilities
Fulfill client orders and aid in support tickets
Work directly with platform users in answering their questions and helping to resolve any issues
Communicate with clients via email, chat, and phone
Ensure client satisfaction in every interaction
Qualification
Required
Positive attitude and work ethic
Friendly and personable disposition
Tech-savvy and quick learner
Problem-solving skills
Excellent communication skills - written and verbal
Preferred
Familiarity with Salesforce
Familiarity with Microsoft Excel
Familiarity with Google Suite
Familiarity with Zendesk
Company
Awardco
Awardco is a human resources technology company that specializes in employee recognition and rewards solutions.
Funding
Current Stage
Late StageTotal Funding
$235M2025-05-20Series B· $165M
2021-10-28Series A· $65M
2020-01-06Series Unknown· $5M
Recent News
Company data provided by crunchbase