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Pottery Barn · 5 hours ago

Lead Visual, Full Time, The Shops at Stonefield-Pottery Barn

Charlottesville, VA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Pottery Barn is a premier specialty retailer of high-quality products for the kitchen and home. The Lead Visual role involves providing daily support to the management team, ensuring the store meets financial goals and delivering world-class service to guests through effective operational functions and leadership of the sales associates.

Consumer GoodsHome DecorHome RenovationManufacturingProduct Design

No H1B

Responsibilities

Effectively perform operational functions: open and close the store, register functions and back office procedures

Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager- on-duty shifts

Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority

Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals

Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in- home services

Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Qualification

Retail sales experienceVisual merchandisingLeadership skillsEffective communicationCustomer serviceOrganizational skillsMotivational skills

Required

Effective communication, organization and leadership skills

Proven ability to motivate and influence others through personal actions and examples

Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday

1-3 years retail sales experience with shift supervision experience preferred

1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Must be able to be mobile on the sales floor for extended periods of time

Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Full time associates are expected to have open availability to meet the needs of the business

Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday)

Preferred

1-3 years retail sales experience with shift supervision experience preferred

1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)