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InfoSum · 4 months ago

Associate Solutions Engineer

New York, NY

Full-time

Onsite

Entry Level

$100K/yr - $110K/yr

2+ years exp

InfoSum is the world's leading data collaboration platform, providing solutions to the world's largest enterprises. The Associate Solutions Engineer will serve as a technical resource and advisor, contributing to sales presentations and ensuring customers understand the value of the InfoSum platform while working closely with internal teams to deliver solutions.

AdvertisingBig DataInformation TechnologyPrivacySecurity

Growth Opportunities

Responsibilities

Partner with the sales team to pitch InfoSum's technology to client decision makers (often at C-level) and technical, data and privacy teams, delivering exceptional technical demos and addressing technical and functional questions

Contribute to the RFI / RFP process for North American prospects in partnership with our product marketing team, writing responses and/or supporting your team as necessary

Act as a proactive technical subject matter expert and consultant on InfoSum's technology and capabilities both internally and externally

Work closely with internal InfoSum teams (Engineering and Product, Customer Success and Support) to create transformative data collaboration solutions for prospects and clients. This will involve solving the biggest industry problems through the application of InfoSum technology, along with 3rd party complementary technologies (e.g. AWS and GCP data solutions) where relevant

Work with prospects and clients to understand requirements, design, document relevant solutions and develop strategies in partnership with Sales and Customer Success to successfully pitch these solutions, coordinating the delivery of these solutions with client teams and with our internal delivery teams

Seamlessly connect our technology to the wider martech and adtech ecosystem, partnering with the product team to help manage a program of data platform, CDP, DMP and SSP/DSP integrations and create implementation templates for easy client onboarding

Act as a conduit to our product and engineering teams, clearly articulating new feature requests from prospects and ensuring that client value and requirements are documented effectively

Qualification

SaaS pre-sales experienceTechnical consultingData query languagesClient relationship managementSolutions architecturePresentation skillsProject managementCritical thinkingProblem solvingCollaboration skills

Required

2+ years in SaaS pre-sales role

Previous experience in client-facing technical consulting, solutions architecture, implementation and/or sales engineering within a B2B software, SaaS, martech or data technology business

Demonstrable knowledge of the inner workings of the marketing and advertising world, and the needs of advertisers, media owners and data companies within it

Hands-on familiarity with data query languages (i.e. SQL)

Exceptional presentation skills and communication skills with the ability to engage with and translate between technical experts and key business decision makers

Excellent long term client relationship management capabilities in conjunction with strong project management skills

Experience collaborating with engineering, product, and technical operations teams

Ability to run technical demonstrations of a complex technical platform

Demonstrable experience in designing and delivering complex solutions for clients, including strong documentation skills (Office 365 or G-suite tools)

Type Startup personality: smart, ethical, friendly, cross-functional, hardworking and proactive

Strong critical thinking and problem solving skills -- able to quickly understand and decompose complex questions and concepts

Ability to travel within North America as needed (up to 20%)