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Main Event · 3 months ago

Shift Supervisor

Norman, OK

Full-time

Onsite

Entry Level

$10.25/hr - $16/hr

1+ years exp

Main Event is a company focused on providing an enjoyable experience for guests, and they are seeking a Shift Supervisor to enhance guest satisfaction and foster teamwork among staff. The Shift Supervisor will be responsible for maintaining facility standards, holding team members accountable, and ensuring effective communication while being responsive to guest needs.

Event ManagementGaming

Responsibilities

Maintaining the center’s appearance through established facility cleanliness standards

Holding yourself and others accountable for creating a culture of high performance

Ability to expand job responsibilities and collaborate with others to generate ideas and improve processes

Attending weekly manager meeting

Communicating clearly and effectively in a variety of mediums using both verbal and written skills

Being responsive and empathetic to guest needs; maintains guest focus while driving improvement and innovation

Recognizing core competencies of Main Event and makes decisions to protect the brand

Representing Main Event in a professional manner when conducting business

Qualification

Supervisory ExperienceCustomer Service SkillsFood Handler CertificationAlcohol Seller/Server CertificationProblem SolvingAttention to DetailProfessional DemeanorTeam CollaborationCommunication Skills

Required

21 years + of age

A desire for a management career with Main Event

Solution oriented with the ability to problem solve in an ever-changing environment

An attention to detail, ability to multi-task and ability to work under pressure amid distractions and interruptions in a fast-paced environment

Excellent customer service and employee relation skills

18 Months+ with Main Event or 2 years+ in a Supervisory Role

Friendly, Professional Demeanor

Ability to Create an Amazing Guest Experience

Valid Alcohol Seller/Server and Food Handler Certifications

Company

Main Event

Glassdoor3.4

Founded in 1998, Dallas-based Main Event Entertainment is rapidly growing, currently with 57 centers across the United States and new centers in the pipeline for continued expansion in the East, Midwest, and Southern regions.

Founded in 1998

Plano, Texas, USA

5001-10000 employees