HB Travels ยท 4 months ago
Customer Service Representative Travel (Remote)
United States
Full-time
Remote
New Grad, Entry LevelHB Travels is looking for a dedicated and customer-focused individual to join their team as a Customer Service Representative specializing in travel. In this role, you'll support clients with their travel inquiries, assist with bookings, and ensure each traveler enjoys a seamless experience from start to finish.
Consumer Services
Responsibilities
Respond to client inquiries regarding travel options, bookings, and itineraries
Assist with reservations for flights, hotels, cruises, and vacation packages
Provide timely support to resolve questions or concerns before, during, and after travel
Research destinations and promotions to recommend the best options for clients
Maintain a high level of professionalism and customer satisfaction
Qualification
Required
Strong communication and interpersonal skills
Excellent problem-solving and organizational abilities
Ability to work independently in a remote environment
Passion for travel and helping others plan meaningful experiences
Preferred
Previous customer service or hospitality experience preferred (but not required)
Benefits
Comprehensive training and ongoing support
Flexible remote work opportunity
Access to top travel suppliers and industry tools
Career growth and development opportunities in the travel sector
Company
HB Travels
HB Travels is a Massachusetts-based, home-operated travel agency dedicated to crafting unforgettable getaways, whether near or far.
Founded in 2022
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase