Process Engineer, Service Tooling & Processes jobs in United States
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Zipline · 2 days ago

Process Engineer, Service Tooling & Processes

Zipline is on a mission to transform the way goods move, aiming to solve urgent access challenges through innovative logistics solutions. As a Process Engineer on the Service Tooling & Processes team, you will design and optimize workflows for maintaining the P2 fleet, ensuring safety and efficiency in diverse operating environments.

DeliveryDronesElectric VehicleHome Health CareLogisticsRoboticsSupply Chain Management
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H1B Sponsor Likelynote

Responsibilities

Design, document, and refine standardized maintenance processes, from inspections and servicing to component replacements and complex repairs
Validate processes in the field through pilots and technician feedback, ensuring usability, repeatability, and safety
Collaborate with Hardware Engineering, Reliability, and Tooling teams to align process design with aircraft and service architecture
Apply lean principles, error-proofing mechanisms, and automation opportunities to improve efficiency and reduce variability
Establish process control mechanisms and ensure compliance with safety and regulatory standards
Create process documentation, work instructions, and visual aids that enable frontline technicians to execute tasks consistently
Partner with Data and Reliability teams to define KPIs, track performance, and identify opportunities for continuous improvement
Lead root cause investigations for process-related issues and implement corrective/preventive actions
Provide structured feedback loops to engineering on design-for-maintainability
Partner with training program leadership to ensure process changes are embedded into training programs for technicians

Qualification

Mechanical designCAD softwareManufacturing processesGD&TCross-functional collaborationPassion for missionProblem-solvingAttention to detail

Required

4-6 years of experience in mechanical or mechatronic design, ideally in aerospace, automotive, or industrial tooling
Proficiency with CAD software (SolidWorks, CATIA, or similar)
Strong understanding of manufacturing processes (CNC, additive manufacturing, machining, etc.)
Experience with GD&T and technical drawing best practices
Ability to collaborate cross-functionally and communicate technical solutions clearly
Strong problem-solving mindset and attention to detail
Passion for Zipline's mission and enabling frontline operators through world-class processes
Willingness to travel up to 50%

Benefits

Equity compensation
Discretionary annual or performance bonuses
Sales incentives
Benefits such as medical, dental and vision insurance
Paid time off

Company

Zipline designs, manufactures, and operates drones to deliver vital medical products.

H1B Sponsorship

Zipline has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (39)
2023 (29)
2022 (20)
2021 (16)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
$971M
Key Investors
U.S. Department of StateThe Rise FundKatalyst Ventures
2025-11-25Grant· $150M
2023-04-28Series F· $330M
2021-06-30Series E· $250M

Leadership Team

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Keller Rinaudo Cliffton
Co-founder & CEO
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Keenan Wyrobek
Founder, CTO and Product Architect
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Company data provided by crunchbase