Zoox · 3 months ago
Manager, Technical Writing
Foster City, CA
Full-time
Onsite
Senior Level, Lead/Staff
$133K/yr - $167K/yr
10+ years expZoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. They are seeking a Manager, Technical Writing to lead a team of Technical Writers, ensuring that technical content is accurate and technician-friendly while improving documentation processes across manufacturing operations.
Artificial Intelligence (AI)Autonomous VehiclesMachine LearningRoboticsTransportation
Responsibilities
Lead and mentor Technical Writers by providing coaching, feedback, and guidance on best practices to drive performance and growth
Enhance standards, templates, and style guides while building a robust framework for document creation, review, storage, and maintenance across manufacturing, maintenance, and diagnostics
Partner with Engineering, Manufacturing, Tiger teams, Rework Review Board, Base Operations, and other cross functional stakeholders to gather inputs and ensure documentation supports production readiness, training, troubleshooting, and technician effectiveness
Oversee the review and approval process to ensure compliance with ISO, APQP, SAE, and other industry standards, while also supporting both hardware and software tools that affect documentation creation, alignment, or the development of new content, such as functional diagrams and guided diagnostics
Establish and manage dashboards, workflows, and platforms (e.g., Dozuki, Oxygen XML, Confluence, Jira) to streamline creation, tracking, and updates, and also explore external partnership and AI tools to optimize documentation effort
Provide clear weekly and monthly updates, proactively seek stakeholder feedback, and ensure team administration and logistics, enabling on-time delivery of critical documentation
Qualification
Required
Bachelor's degree in Technical Communication, Engineering, or a related field
10+ years of experience in technical writing, with at least 3–5 years in a leadership or management role
Strong experience in building and maintaining documentation frameworks, including standards, templates, and workflows
Hands-on expertise with documentation tools such as Dozuki, Oxygen, FrameMaker, Confluence, and Jira, with proven ability to streamline documentation processes using dashboards and tracking systems
Demonstrated ability to lead cross-functional collaboration with engineering, manufacturing, and operations teams to ensure documentation supports production readiness and compliance (ISO, APQP, SAE, or similar frameworks)
Excellent project management and organizational skills, with a track record of delivering complex documentation programs on time and reporting progress effectively to stakeholders
Preferred
Hands-on experience with diagnostic or automotive documentation, including familiarity with CAN, UDS, and SAE diagnostic standards
Experience with instructional design, training content creation, or technician enablement programs
Familiarity with CAD visualization tools (3DX, CATIA) or integration of multimedia (photos, video, animations) into technical documentation
Benefits
Paid time off (e.g. sick leave, vacation, bereavement)
Unpaid time off
Zoox Stock Appreciation Rights
Amazon RSUs
Health insurance
Long-term care insurance
Long-term and short-term disability insurance
Life insurance
Company
Zoox
Zoox is an AI robotics company that provides mobility-as-a-service and self-driving car services. It is a sub-organization of Amazon.
1001-5000 employees
H1B Sponsorship
Zoox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (293)
2024 (297)
2023 (209)
2022 (204)
2021 (131)
2020 (83)
Funding
Current Stage
Late StageTotal Funding
$955MKey Investors
Grok Ventures
2020-06-26Acquired
2019-10-21Convertible Note· $200M
2018-07-08Series B· $465M
Leadership Team
Nelson Pedreiro
Sr. Vice President, Hardware
Z
Zheng Gao
Director of Hardware Engineering
Recent News
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2025-12-13
Company data provided by crunchbase