Corporate Travel Counselor jobs in United States
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Cypress HCM · 5 months ago

Corporate Travel Counselor

positionUnited States
timeContract
remoteRemote
seniorityMid Level
money$25/hr - $30/hr
date3+ years exp

Cypress HCM is a company that prides itself on its warm and inclusive culture and innovation in the travel tech space. They are seeking a Corporate Travel Counselor to provide outstanding service to corporate business clients by advising and arranging travel, ensuring compliance with travel policies, and collaborating with the team to improve service levels.

Human ResourcesInformation TechnologyStaffing Agency
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Growth Opportunities

Responsibilities

Advise and arrange travel for corporate business customers (both individuals and groups)
Conduct analysis and research on travel options, and proactively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel, in a variety of complexities, for air, road, rail, and accommodations
Use Sabre GDS
Training may be provided as a refresher if needed
Ensure compliance with customers' agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

Qualification

Sabre GDSCorporate travel experienceProfessional communicationAttention to detailCustomer issue resolutionTeamworkIntegrity

Required

3 years of corporate travel experience using GDS system SABRE
Working availability on resumes
HS/GED education requirement
Fully remote role and can be located anywhere in the USA

Preferred

Passion for excellence in client service, including proactive anticipation of need
Native GDS expertise in Sabre
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler's information
Strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently/with the supplier
Teamwork and openness to feedback

Company

Cypress HCM

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Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions.
dateFounded in 2005
location
Walnut Creek, California, USA
people-size51-200 employees
web-link
http://cypresshcm.com

Funding

Current Stage
Growth Stage

Leadership Team

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Mark Lillig
CEO
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Philip Oommen
CFO
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Company data provided by crunchbase