Lucid Motors · 1 month ago
Parts and Service Advisor, Hayward
Hayward, CA
Full-time
Onsite
Entry, Mid Level
$30/hr - $41/hr
2+ years expLucid Motors is a leader in luxury electric vehicles, focused on creating captivating designs that enhance the human experience. The Parts/Service Advisor will manage parts operations within the service center, ensuring high customer satisfaction and efficient inventory management to support seamless operations.
AutomotiveAutonomous VehiclesElectric VehicleTransportation
Responsibilities
Effectively manage parts inventory by anticipating and addressing business needs to optimize operations
Maintains an accurate and effective parts inventory control system that includes perpetual and annual inventories
Order inventory and special-order parts for repairs
Receive parts orders and stock them efficiently in designated storage area or assigned bins
Effectively manages parts transfers from one Lucid Service location to another if applicable
Generates parts estimates for customers, insurance companies or internal fleet vehicles to be sold by service advisor
Stay up to date on latest part revision changes and refresh local inventory accordingly
Achieve and maintain a high First Time Fill Rate (FTFR) for the Service Center’s Parts Department, ensuring timely and accurate service
Organize and oversee parts warranty returns, both in the system and physically
Interpret and understand automotive terminology, enabling accurate and efficient part searches within the catalog allowing for precise parts ordering
Promote sales of accessories according to Lucid guidelines
Other duties as assigned
Qualification
Required
2 – 5 years of experience as a Service Parts Advisor (back counter), with a strong track record of efficiently dispatching parts to technicians in the shop to support seamless operations
Proficiency in parts catalog search for specific repair needs
Willingness to obtain forklift certification, demonstrating a commitment to safety and operational efficiency in the workplace
Ability to work independently and make timely decisions in a fast-paced environment, effectively minimizing downtime on repairs
Excellent organizational skills and attention to detail
Excellent communication and customer service skills
Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
Ability to lift 50 lbs
Standing, walking, and bending for extended periods of time
Full-time, including weekends or extended hours during busy periods
Willingness to complete Lucid provided CPR training post hire
Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire
Preferred
AA/BS in either Automotive Technology or Business Management, or equivalent work experience
Knowledge of HV systems, LV systems, and EV powertrains
Start-up experience and related fast-paced environments
Previous OEM Parts training
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Vacation
401k
Equity program
Discretionary annual incentive program
Company
Lucid Motors
Lucid Motors is an automotive company that specializes in electric cars.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$14.23BKey Investors
UberAyar Third Investment CompanyThe Michigan Economic Development Corporation
2025-11-12Post Ipo Debt· $975M
2025-07-17Post Ipo Equity· $300M
2025-04-03Post Ipo Debt· $1.1B
Leadership Team
Marc Winterhoff
Chief Executive Officer (interim)
Peter Rawlinson
CEO and CTO
Recent News
Ars Technica - All content
2026-01-24
2026-01-24
Company data provided by crunchbase