Technical Claims Specialist jobs in United States
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Acadia Insurance (a Berkley Company) · 3 months ago

Technical Claims Specialist

Berkley Oil & Gas is an insurance underwriting manager focused on providing unique property and casualty products and risk services to the energy sector. The Technical Claims Specialist will handle and resolve various types of claims, including commercial general liability and worker’s compensation, ensuring compliance with company policies and state regulations.

Commercial InsuranceInsurance
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Responsibilities

Conduct and manage the investigative process, while demonstrating ongoing communication with the customer and relevant internal and external parties
Documenting files to include all key activities, contacts made, statements taken, including a full outline covering all aspect of the claim requirements for resolution
Demonstrate understanding of medical terms, medical treatment and injury descriptions
Recognition and evaluation of potential damages related to injuries
Manage the claim authorization process
Conduct complete investigation of losses through appropriate techniques including interviews, recorded statements, documentation/data gathering and securing/preserving evidence
Evaluate compensability and exposure; identify subrogation opportunities or suspicious claims. Prepare timely, concise reports and state filings as required by the jurisdiction
Promptly establish and maintain accurate reserves. Adhere to state regulatory compliance requirements
Verify, analyze, and correctly apply coverage
Develop strategy and negotiate claims to a timely conclusion, properly applying state compliance and company policies and procedures
Develop a resolution plan (e.g. pay, deny, dispute) based upon analysis of the facts, defenses, compensability, and statutory/case law
Keep policyholders, underwriting and agents advised of file status and other matters as required
Participation in presentations, meetings, or visits to agents, policyholders, prospective accounts and other groups related to claims resolution, service or technical issues
Successfully complete relevant continuing education as required

Qualification

Texas claims adjuster licenseMulti-line claims experienceNegotiation skillsContractual Risk TransferCritical thinkingComputer proficiencyCommunicationOrganizational skillsProblem-solving

Required

Minimum of 7 years of multi-line experience
Must possess a current Texas claims adjuster licenses; additional licenses a plus
Ability to follow detailed procedures and ensure accuracy in documentation and data
Excellent written and verbal communications; with ability to listen well
Recognizes differences in opinions and misunderstandings and encourages open discussion while working towards resolution
Accepts individual responsibility for all actions taken. Holds self and others accountable to the organization and stakeholders
Excellent organizational skills; ability to prioritize workload
Ability to think critically and solve problems, including the ability to interpret related documentation
Strong negotiation skills leading to best claim outcomes
Demonstrate proficiency in computer programs, such as Microsoft Word, Outlook and Excel
Bachelor's Degree required or equivalent work experience

Preferred

Multi-jurisdictional experience preferred
Familiarity with Contractual Risk Transfer concepts and anti-indemnity laws

Benefits

Health
Dental
Vision
Life
Disability
Wellness
Paid Time Off
401(k)
Profit-Sharing plans

Company

Acadia Insurance (a Berkley Company)

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Acadia Insurance specializes in commercial property casualty insurance. Our company began in 1992 insuring businesses in Maine.

Funding

Current Stage
Growth Stage

Leadership Team

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Simone Grimes, CPA, MBA
Chief Financial Officer
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Steve Rich, CPCU
Senior Vice President & Chief Claims Officer
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Company data provided by crunchbase