Topgolf · 7 hours ago
Platinum Admin
Miami Gardens, FL
Full-time
Onsite
New Grad, Entry LevelTopgolf is a global sports and entertainment community, and they are seeking a Platinum Admin to manage and retain their Platinum Member base. The role involves new business development, member communication, and event execution to enhance member engagement.
EventsGamingGolfMedia and EntertainmentMusicSports
No H1B
Responsibilities
Retaining Platinum Member base at a rate of >50%
New Lead/Inquiry Follow-up/close
New Business Development
Member Communication/Account Management
Member Engagement Events and Gift Execution
Troubleshooting/ServiceNow ticket submission & follow-up
Assist in facilitating program training and distribution of communication to Playmakers
Communicate Effectively with Member Services as well as Members
Platinum Callaway Club & Material inventory management
Qualification
Required
High school diploma or equivalent
Proficiency in MS Office products (Word, Excel, Outlook)
Ability to Manage a large volume of emails and phone calls daily
Process-oriented, organized, fast and accurate and able to work under pressure and meet project timeline goals
Attention to detail, commitment to quality, results driven, and Player focused
Excellent written and verbal communication skills, as well as email and phone etiquette
Preferred
Administrative professional experience is preferred
Sales or Customer Service experience is preferred
Company
Topgolf
Topgolf is the ultimate instigator of play.
Founded in 2000
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$301.36M2025-11-18Acquired
2020-01-01Series C
2016-09-13Debt Financing· $275M
Leadership Team
Arthur Starrs
Chief Executive Officer
Vincent Croom MBA, PMP, MBB
Chief of Staff to the Chief Executive Officer and Strategic Projects
Recent News
2025-11-20
Sports Business Journal
2025-11-10
Company data provided by crunchbase