Videogames Customer Service Representative (Only WRITTEN SUPPORT) jobs in United States
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Keywords Studios · 5 months ago

Videogames Customer Service Representative (Only WRITTEN SUPPORT)

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level

Keywords Studios Mexico is looking for customer service representatives for written support. The role involves communicating with players to solve issues such as lost accounts and providing excellent customer service through chats, emails, and tickets.

AudioContentDigital MediaVideo Games

Responsibilities

Communicates with players and solves their problems, such as lost accounts or questions regarding details
Provides excellent customer service (through chats, emails and tickets)

Qualification

Written communicationCustomer serviceEmpathyProblem solvingAttention to detail

Required

Excellent written communication skills
Ability to solve problems effectively
Experience in customer service
Familiarity with video games and gaming culture
Ability to work independently in a remote environment

Company

Keywords Studios

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Glassdoor3.8
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Keywords studios provides creative and technical services to the video game industry.
dateFounded in 1998
location
Dublin, Dublin, IRL
people-size10001+ employees
web-link
http://www.keywordsstudios.com

Funding

Current Stage
Public Company
Total Funding
$487.95M
2024-07-03Post Ipo Equity
2024-07-03Acquired
2023-07-21Post Ipo Debt· $400M

Leadership Team

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Robert Kingston
Chief Financial Officer
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