Shopify Account Manager jobs in United States
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Bask Health · 4 months ago

Shopify Account Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level

Bask Health is a leading telehealth platform focused on empowering businesses to launch direct-to-consumer telemedicine solutions. They are seeking a Shopify Account Manager who will build strong customer relationships and manage the full customer lifecycle, ensuring user adoption and engagement with their platform.

Electronic Health Record (EHR)Health CareHome Health CareSaaSWellness

Responsibilities

Build strong relationships with Bask’s customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals
Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients
Manage all current customer data
Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders
Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform
Finding comfort in working in a fast-paced startup environment
Believing no task is too small and no task is too tall
Work Weekends

Qualification

Customer relationship managementData analysisCreative problem-solvingWritten communicationTeam collaboration

Required

Self-starter who is passionate about enhancing the customer experience
Ability to demonstrate the value of the products and services to customers
Creative problem-solving skills
Comfortable taking on projects that you have potentially never done before
Empathetic, self-aware, low ego, and extremely positive
Comfortable working in a small collaborative team
Passionate and proficient in written and spoken communications
Ability to build strong relationships with customers
Ownership of the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals
Ability to partner with customer stakeholders to develop custom engagement initiatives
Management of all current customer data
Ability to analyze customer engagement metrics
Ability to communicate value, trends, and opportunities with key stakeholders
Ability to deliver program demos and provide insightful technical answers
Ability to recommend creative ways to get the most out of the Bask platform
Comfort in working in a fast-paced startup environment
Belief that no task is too small and no task is too tall
Willingness to work weekends

Company

Bask Health

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SaaS, Healthcare, E-commerce
dateFounded in 2021
location
New York, New York, USA
people-size11-50 employees
web-link
https://www.bask.bio/

Funding

Current Stage
Early Stage
Total Funding
$0.76M
Key Investors
Third Act Ventures
2024-04-26Seed· $0.76M
2022-05-26Pre Seed

Leadership Team

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Elias Dorf
Co-Founder
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Recent News

PR Newswire
Bask Health Announces Strategic Partnership with LegitScript to Strengthen Compliance and Patient Safety in Digital Health
2025-10-06
Entrepreneur.com
Stop Pitching Telehealth — Start Building a Real Business What we learned at a high cost is that telehealth is not just about video visits, but about establishing a scalable revenue model.
2025-08-06
BizTrib.com
Bask Health: The Platform Powering the Future of Telehealth and Digital Healthcare
2025-03-27
Company data provided by crunchbase