Keywords Studios · 5 months ago
Globalize Portfolio Director
United States
Full-time
Remote
Director/ExecutiveKeywords Studios is a leading provider of creative services to the global video games industry, aiming to enhance digital content creation. The Globalize Portfolio Director will be responsible for developing and implementing strategies for a Globalize Post Production Platform, managing client programs, and ensuring operational efficiency across multiple regions while driving growth and profitability.
AudioContentDigital MediaVideo Games
Responsibilities
Aligned with the Globalize strategy, the Globalize Portfolio Director will set out the strategy and objectives for organic and inorganic growth within their assigned Portfolio
The Globalize Portfolio Director will be commercially aware and data-driven, thinking out of the box where needed and have a good understanding of the strengths and weaknesses of different offerings
The Globalize Portfolio Director has global responsibility for the financial performance of their portfolio, its growth and profitability. As part of this, the Globalize Portfolio Director will be responsible for setting and monitoring KPIs at all points in the delivery process to ensure the business is constantly improving and performing in the optimal manner, putting technology at the forefront of our offering
Ensure smooth daily operations across multiple functions and regions
Develop and implement operational strategies to achieve company goals
Ensure all operations comply with legal, health, safety, and regulatory requirements
Identify and address any operational risks within the portfolio
Implement measures to safeguard assets, reputation, and operational integrity
Monitor and evaluate the performance of portfolio operations to ensure efficiency and quality standards are met
Identify and implement strategies for cost optimization, project margins improvement, increase internal utilization and risk mitigation for their portfolio
Drive optimization changes in the portfolio to improve operational efficiency, quality, service and profitability
Partner with the Globalize Products, Offers, Solutions & Implementation (POSI) team and Client Partners in Global Sales to proactively identify and deliver growth opportunities and revenue retention strategies within assigned portfolio
Constantly monitor and meet profitability and internal utilization KPIs
Ensure KPIs are defined and met by their reporting teams
Lead agreed strategies to improve Employee Retention, Engagement and Satisfaction
Contribute to the improvement of the customers’ satisfaction
Accountable for ensuring Correction and Preventive Action process is triggered and followed through until client complaint resolution is achieved
The clients’ and production teams’ senior escalation point for the owned portfolio
Ensure optimal team’s performance and implement performance strategies when necessary
Ensure teams follow all company policies
Collaborate with the Globalize Financial and Commercial Performance Director in all topics related to commercial and financial reporting, budgeting and forecasting
Coordinate and agree client pricing strategies with the Globalize Products, Offers, Solutions & Implementation Director
Contribute to Globalize Transformation initiatives and projects in line with the Globalize 3.0 agenda
Qualification
Required
Experience of working with international clients and sensitivity to different cultural norms
Experience of managing multiple client programs, including creating annual plans, setting targets, demonstrating impact, and reporting on progress
Excellent oral and written communication skills
Strong attention to detail
Experience of engaging people through in-person and online initiatives
Ability to develop a positive rapport with individuals and work collaboratively
Strong influencing skills
Ability to work with and inspire clients and colleagues at all levels
Ability to manage sensitive relationships
Outstanding approach to identifying and delivering on client needs
Good program management skills
Ability to prioritize and demonstrate a high degree of flexibility
Understanding of the overall strategic objectives of the Globalize 2.0 agenda
Preferred
Commercial awareness and data-driven mindset
Ability to think outside the box
Understanding of the strengths and weaknesses of different offerings
Experience in setting and monitoring KPIs
Experience in developing and implementing operational strategies
Knowledge of legal, health, safety, and regulatory requirements
Experience in identifying and addressing operational risks
Experience in implementing measures to safeguard assets, reputation, and operational integrity
Experience in monitoring and evaluating performance of portfolio operations
Experience in identifying and implementing strategies for cost optimization and project margins improvement
Experience in driving optimization changes to improve operational efficiency, quality, service, and profitability
Experience in partnering with sales teams to identify growth opportunities and revenue retention strategies
Experience in leading strategies to improve employee retention, engagement, and satisfaction
Experience in contributing to customer satisfaction improvement
Experience in ensuring corrective and preventive action processes are followed through
Experience in coordinating client pricing strategies
Company
Keywords Studios
Keywords studios provides creative and technical services to the video game industry.
Founded in 1998
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$487.95M2024-07-03Post Ipo Equity
2024-07-03Acquired
2023-07-21Post Ipo Debt· $400M
Leadership Team
Robert Kingston
Chief Financial Officer
Recent News
2026-01-16
My Nintendo News
2025-12-04
Company data provided by crunchbase