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Axiom Software Solutions Limited · 4 months ago

Service Now Developer (ITSM)

Charlotte, North Carolina, United States

Full-time

Onsite

Mid Level

Axiom Software Solutions Limited is a technical organization with a rapidly expanding customer base, seeking a Service Now Developer with a strong background in ITSM. The role involves developing and implementing ServiceNow ITSM modules, system integration, and customizing the ServiceNow platform to meet client needs.

Cloud ComputingCRMEnterprise SoftwareSoftware

H1B Sponsor Likely

Responsibilities

Ideal candidate must be self-motivated with a proven track record in ITSM, and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base

Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast moving environment

System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

Strong communication, Strong presentation and writing skills

Experience with development and implementation of ServiceNow ITSM modules -Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Request, Asset Management or other ITSM application

Experience with extending the ServiceNow schema to custom applications

Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc

Understands technical and functional design requirements related to ServiceNow

Create and manage scripts and workflow

Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)

A fundamental understanding of ITSM, ITIL or CMDB and Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs – all scripted aspects of the ServiceNow system

Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs

Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications

Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly

Custom UI Changes with usage of Web Technologies such as DOM, HTML changes

Experience with ServiceNow's ServiceWatch and/or Discovery tools

Experience presenting and conducting demo reviews with client stakeholders

Resource should be at least CSA and CAD certified any other certification will be an added advantage

Qualification

ServiceNow ITSM modulesServiceNow schema extensionJavaScriptITILWeb services integrationServiceNow APIsCSSHTMLAnalytical skillsScripting languagesCSA certificationCAD certificationCommunicationPresentation skillsOrganizational skillsTeamwork

Required