Integral Federal, Inc. ยท 4 months ago
Information Technology (IT) Lead
Monterey, CA
Full-time
Onsite
Senior Level
$120K/yr - $160K/yr
5+ years expIntegral Federal, Inc. is a company that partners with federal defense, intelligence, and civilian leaders to tackle important challenges and deliver positive outcomes. They are seeking an Information Technology Lead to support the Defense Language Institute Foreign Language Center by administering and maintaining the Academic Network, providing high-level support to end users, and developing solutions for complex IT issues.
ConsultingInformation TechnologyLegalRoboticsSoftware
No H1B
Security Clearance Required
Responsibilities
Provides the highest level of support to end users by handling service requests that have been escalated by lower tiers
Support will be provided onsite, remotely, over the phone, or via email
Develop solutions for complex network, desktop, and server problems
Analyze existing systems and make proactive recommendations for improvements
Develops, maintains, and implements all systems, applications, and networking configurations
Manage
O Desktop/notebook/tablet device set-up
O Installation and configuration of organization-specific applications
O Respond to and resolve service desk incidents
O Attend IT-related meetings
O Device support This includes installing, troubleshooting, maintaining, and repairing computers, printers, and other peripheral devices
O Remediate information assurance vulnerabilities
Qualification
Required
BA/BS from an accredited college or university with a minimum of 5+ years experience or substitute with AA/AS with 7+ years experience
Require anyone of the following IAT Level II (CySA+, Security+, CND, or SSCP) Certification and CE/OS Certification
PMI Certification required
Windows or Apple Certified Technician
Advanced knowledge of current Microsoft desktop and server operating systems
Advanced knowledge of Microsoft SQL, Exchange, SharePoint, and other server applications
Advanced knowledge of computer and server hardware
Familiarity with network troubleshooting
Familiarity with Ivanti Management Suite, Microsoft SCCM, or Jamf Pro
Professional customer service skill
Must be resourceful and able to take initiative in a dynamic environment
Ability to troubleshoot technical problems effectively and efficiently
Secret Clearance
Benefits
Medical, Dental & Vision Insurance
Flexible Spending Accounts
Short-Term and Long-Term Disability Insurance
Life Insurance
Paid Time Off & Holidays
Earned Bonuses & Awards
Professional Training Reimbursement
Paid Parking
Employee Assistance Program
Paid parental leave
Immediate vesting in our 401(k)
Company
Integral Federal, Inc.
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver transformative solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Wayne Wilkinson
President & Chief Executive Officer, Board Director
Manuel E. Mendez
Chief Financial Officer
Company data provided by crunchbase