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SCIENTIFIC GAMES · 4 days ago

Sales Manager

Albuquerque, NM

Full-time

Onsite

Mid, Senior Level

5+ years exp

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. The Sales Manager will manage the sales budget and oversee the inside sales team, ensuring target goals are met and providing training and support to sales representatives.

Facility ManagementGaming

H1B Sponsor Likely

Responsibilities

Oversee the day to day activities of the inside sales representatives and field sales team

Responsible for the training of assigned personnel

Manage the sales routes, retailer training and recruitment targets of the field sales team

Manage the process of initiating retailer calls by telephone, analyze retailer feedback and provide information requested or ascertain who can best provide the information and route the request to the proper person

Establish call lists and retailer order priorities with the staff

Draft TelSell scripts for DSO review and approval

Maintain/manage Active Retailer base with input from Lottery

Report retailer information to management regarding all products and services experienced by the retailers

Train, explain tasks and assist in the solution of problems

Prepare and present reports and other documentation on a timely basis

Review TSRs paperwork, including, but not limited to, daily call and phone activity reports

Monitor Automated Call Distributor (ACD) daily and provide monthly reports or as needed

Implement key corporate initiatives as required

Establish quarterly and annual goals with each inside sales rep. and field sales staff, and evaluate at the end of each quarter

Monitor Lottery ticket sales and take action to help maximize sales

Provide daily direction and feedback to ensure staff has a good understanding of the job and current priorities

Qualification

Sales managementCustomer service experienceSupervisory experienceAnalytical skillsVerbal communicationWritten communicationMS OfficeAdministrative skillsBasic math aptitudeMulti-taskingTactfulDiplomaticDetail oriented

Required

High School Diploma or equivalent

Excellent computer skills including, but not limited to, 'MS Office' applications (Outlook, Excel, Word, Access, PowerPoint etc.)

5+ years experience in Customer Service or Sales related role

3+ years supervisory experience

Proven telephone customer service experience

Good administrative skills and the ability to prioritize

Detail oriented

Strong analytical skills

Excellent verbal and written communication skills

Ability to remain tactful and diplomatic in difficult situations

An understanding of the dynamics of selling in a retailer environment

Basic math aptitude

Ability to handle multiple tasks/projects simultaneously

Company

SCIENTIFIC GAMES

Glassdoor3.6

Scientific Games specializes in data analytics, lottery games, game creation, sports betting, and facilities management services.

Founded in 1973

Alpharetta, Georgia, USA

1001-5000 employees

https://www.scientificgames.com/

H1B Sponsorship

SCIENTIFIC GAMES has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (9)

2023 (6)

2022 (10)

2021 (18)

2020 (13)