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Charles Taylor · 2 weeks ago

Large Loss Casualty and Crisis Management Adjuster

United States

Full-time

Remote

Senior Level

5+ years exp

Charles Taylor is a global practice that specializes in casualty and crisis management, generating significant revenues across various regions. They are seeking a Large Loss Casualty and Crisis Management Adjuster to manage complex casualty claims, provide expert loss investigations, and drive business development efforts. This role involves working with high-severity claims while ensuring compliance with industry standards and maintaining strong client relationships.

Insurance

Responsibilities

To receive instructions on new complex losses from UK, European, USA, and Latin American Markets requiring already acquired specialist knowledge in known classes of business and reports to Managing Director Casualty and Crisis Management with recommendations for personal intervention in following the terms and particulars of such instructions

To carry out a pre-agreed Brief relating to the specialist loss adjusting assignment under consideration and to report to Managing Director Casualty and Crisis Management upon completion and during the execution of the Brief but only when professional guidance is required. Such assignments may be performed as a desktop project or may require domestic or international travel at short notice

Assist the existing practice with inflow of new losses and claims management projects requiring specialist knowledge and experience (Losses typically $10 to $50 Million and Larger)

To assist the practice with occasional special projects that may fall outside the sphere of standard loss adjusting, such as reinsurance reviews, coverholder audits, expert witness intervention, fraud investigation, and other consultancy assignments

To review specialist assignment or project-related advise the team on relevance to the case under consideration and make recommendations accordingly where the nature or particulars of the assignment require technical input and specialized knowledge

To assist the Charles Taylor US Adjusting Practice in identifying new business opportunities and acquiring new accounts through accompanied and unaccompanied marketing

To communicate with Underwriters, reinsurers, and brokers to ensure that customer service standards are met and maintained at all times

To ensure compliance with reporting deadlines and delivery of other time-sensitive materials

To assist the practice team with any other operational or administrative issues associated with caseload on an as-required basis, especially in those classes of business where specialist knowledge and previous professional experience acquired before joining CTA

To assist the practice with marketing and business development, including attendance at designated meetings, seminars, and conferences, including, but not limited to, reinsurer and broker events during the annual February Miami reinsurance week

To assume responsibility for their portfolio of complex claims (30 to 40 cases of typical losses over 10 Million) and other consultancy assignments to be case managed by his/herself under the mentorship of practice Leadership or another designated senior adjuster, according to the nature of the project

To build up an Underwriter, Reinsurer, and Broker client base developed from managed cases, client contact, and attendance at meetings and events

Qualification

Casualty loss adjustingCrisis ManagementProduct RecallInsurance principlesReinsurance knowledgeSpanishPortugueseOral communicationWritten communicationProblem solvingInterpersonal skillsTime managementTeamwork

Required

Bachelor degree level or higher

five years' insurance and reinsurance international adjusting experience

The candidate must hold a Florida driver's license and passport from country of nationality

Acquire or hold a Florida State 620 All Lines Adjuster license

Deep knowledge of insurance, reinsurance, and loss adjusting principles in Casualty classes

Direct background with low-frequency high severity casualty loss adjusting - values north of $10 Million

Exposure to Crisis Management and Product Recall losses of parallel scale and scope

Knowledge of the local insurance industry in the USA and selective LATAM and Caribbean territories, and the London Market

Excellent oral communication skills in English for dealing with clients, Insureds, and brokers

The post holder will be responsible for preparing reports and other written communications in English

The position requires the ability to deal with various tasks and deadlines simultaneously, recommending practical solutions within the scope

Strong communication and interpersonal skills coupled with executive presence demonstrate the ability to influence at all enterprise levels

The post holder must demonstrate the ability to meet deadlines and perform under pressure

The successful candidate must be proactive and able to work with management guidance and demonstrate self-driven initiative after that

Demonstrate good personal management and manage the workload relating to various cases and marketing projects simultaneously

Travel within the USA and overseas frequently at short notice to investigate claims and attend critical meetings across existing & new assignments and business development opportunities