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State of Florida · 4 months ago

DVOP GOVERNMENT OPERATIONS CONSULTANT II - 40046157

West Palm Beach, FL

Internship

Onsite

Intern, Mid Level

$55K/yr - $55K/yr

The State of Florida is dedicated to supporting its economy and workforce, and is seeking a Government Operations Consultant II to assist eligible veterans and their spouses. This role involves providing case management, career counseling, and outreach services to help veterans overcome employment barriers and achieve self-sufficiency.

Government Administration

Responsibilities

Consults with federal, state, and local officials on matters applicable to serving eligible persons as a DVOP

Conducts comprehensive and specialized assessments to eligible persons and develops an individual employment plan to identify the employment goals, appropriate objectives, and services for participants that will lead to sustained careers and lasting self-sufficiency

Provides individualized case management to eligible veterans and eligible spouses with Qualifying Employment Barriers (QEBs), including: supervising group career counseling to promulgate knowledge of veteran resources and local initiatives created to address barriers limiting employment opportunities and to promote peer support; conducting individual counseling and career planning with a goal of long term employment and self-sufficiency; providing short-term pre-vocational services that may include development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training

Evaluates community organizations to assess and leverage assets that can be utilized to mitigate individual barriers of eligible persons within case management

Coordinates with the U.S. Department of Veterans Affairs (VA) Intensive Service Coordinator (ISC) to provide case management assistance to Vocational Readiness and Employment (VR&E), (Chapter 31) special disabled Veterans and other Veterans with QEBs

Assures compliance inside the FloridaCommerce management information system by recording accurate and complete case management activities and case notes

Reviews programs, services, forms, reports, analyzes data for compliance with state and federal statutes, policy and regulations and confers with management and users to identify problems and improvements

Mentors new DVOP specialists, VA Work Study students (internship students), and SkillBridge interns on procedures, forms, and reports according to organizational policy

Provides outreach to local organizations, such as, but not limited to local colleges, technical training centers, apprenticeship programs, and community based (non-profit - including faith-based) to educate the organizations serving Veterans on how to identify veterans with QEBs’ and to refer veterans to the Disabled Veterans Outreach Program Specialist located at the Career Center for services

Performs other veteran duties IAW the Jobs for Veterans State Grants as required

Qualification

Veteran Program knowledgeCase management skillsEffective communicationCustomer service skillsGroup presentation skillsProblem-solving techniquesReport preparationInterviewing skillsTeamworkOrganizational skills

Required

Knowledge of applicable regulations, Veteran Program Letters, state and local guidance, and programs/opportunities for veterans and covered persons (i.e. Federal Bonding program, Federal Work Opportunity Tax Credit Eligibility, etc.)

Knowledge of the laws governing veterans' preference in employment and workforce services

Knowledge of veterans' re-employment rights

Knowledge of entitlement and priorities of veterans for medical and surgical services in veteran hospitals

Knowledge of basic sales principles and skills

Knowledge of workforce plans and business/management principles

Knowledge of the principles and techniques of effective communication

Knowledge of the principles and techniques of effective customer service

Knowledge of the basic principles of counseling and case management

Skilled in group presentations or workshop instruction and/or facilitation

Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing

Ability to provide excellent customer service

Ability to promote and market the Career Center

Ability to deal with the public in a tactful, courteous and effective manner

Ability to work effectively as part of a team

Ability to establish and maintain effective working relationships with others

Ability to utilize problem-solving techniques

Ability to conduct effective interviews

Ability to work independently by planning, organizing and coordinating work assignments

Ability to prepare reports to include recording, evaluating and analyzing data

Ability to understand and apply applicable rules, regulations, policies and procedures

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records

Appointment to this position must be made in the order of preference provided by Public Law 100-323, as follows: First to qualified service-connected disabled veterans; then, if no such disabled veteran is available, to qualified eligible veterans; and if no such eligible veteran is available, to qualified persons (as defined in 38 U.S.C.) Applicants applying via the Internet must ensure that required military documentation, DD form 214 and/or current US Department of Veterans'' Affairs (VA)/ Defense letter reflecting character of discharge is submitted prior to closure of job announcement

IAW the Veterans Benefit Act of 2010, 38 U.S.C 4102(A) (c)(8)(A) requires all newly hired DVOP specialists are required to satisfactorily complete Jobs for Veterans State Grant (JVSG) training delivered by the National Veterans Training Institute (NVTI) within 18 months after the date of employment

The incumbent must possess or obtain certification as a Workforce Professional Tier1 within 6 months of employment in the position

Required to travel locally and must furnish own transportation

Duties and responsibilities of this position must be performed at the official work site of the Department