Intercom · 1 day ago
Account Executive, Commercial
Chicago, IL
Full-time
Hybrid
Entry, Mid Level
$133K/yr - $159K/yr
2+ years expIntercom is an AI Customer Service company on a mission to help businesses provide incredible customer experiences. As an SMB Account Executive, you will manage the full sales cycle for Intercom’s Small Business customers, focusing on growth and adoption of the product.
CRMMarketing AutomationSaaSSales Automation
Responsibilities
Evangelize our product by spearheading the growth and adoption of Intercom across our Small Business segment
Manage the full sales cycle for Intercom’s Small Business customers, from prospecting to close, through a consultative sales approach
Provide timely and accurate forecasts and clear visibility on revenue performance
You’ll articulate Intercom’s value using the Command of the Message framework
You’ll forecast and plan pacing throughout each month and quarter
You’ll partner with SE’s to win flagship logos in the market
You’ll partner with R&D and Marketing to act as the voice of your customers
Qualification
Required
2+ years experience in closing role
1+ years selling SaaS products
Experience in outbound prospecting
Strong sales instincts and track record hitting and exceeding quota
Exceptional written and verbal communicator
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Ability to close net new business in a competitive environment
Exhibits a growth mindset, intellectual curiosity, and ambition
Benefits
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
Company
Intercom
Intercom is a software company that creates modern customer service software that redefines how businesses support their customers.
1001-5000 employees
H1B Sponsorship
Intercom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (8)
2023 (4)
2022 (5)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$240.75MKey Investors
Kleiner PerkinsIndex VenturesICONIQ Growth
2018-03-27Series D· $125M
2016-04-07Series C· $50M
2015-08-26Series C· $35M
Leadership Team
Eoghan McCabe
CEO, chairman, and co-founder
Ciaran Lee
Co-Founder
Recent News
2025-10-31
Company data provided by crunchbase