Ross Stores, Inc. · 4 months ago
Area Supervisor / Dept Manager
St Peters, MO
Full-time
Onsite
Entry, Mid Level
2+ years expRoss Stores, Inc. is the nation’s largest off-price retailer with a commitment to diversity and career growth. The Area Supervisor / Dept Manager is responsible for managing store operations, supervising associates, ensuring compliance with company standards, and fostering a safe and customer-friendly environment.
ApparelFashionRetailRetail Technology
Responsibilities
Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working
Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance
Communicates any variances to Company standards to the Store Manager
Ensures proper scheduling of Associates to meet business objectives
Ensures compliance with all State, Local, and Federal regulations
Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms
Accepts special assignments as directed by Leadership
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed
Assists in recruiting, hiring, training, and developing non-exempt Associates
Ensures compliance of Ross personnel policies and procedures
Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed
Assists in the management of and continuous monitoring of actual expenditures to be within budget
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends
Understands that safety is the number one priority and practices safe behaviors in everything they do
Ensures all Associates understand and can execute emergency operating procedures
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers
Assists in the facilitation of monthly safety meetings
Treats all Customers, Associates, and other leaders with respect
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc
Represents and supports the Company brand at all times
Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times
Manages Store to ensure a clean, neat, easy-to-shop environment
Maintains a high standard of housekeeping with the help of contracted maintenance personnel and Ross Associates
Ensures recovery, sizing, and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practices
Ensures merchandise is presented and organized according to Company merchandising guidelines
Urgently manages merchandise processing to the sales floor within the expected Company timeframe
Assists with training Associates on Loss Prevention awareness and Store shortage goals
As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement, and heightened Loss Prevention awareness
Assists in leading the annual inventory process including preparation and execution of inventory guidelines
Monitors mark-out-of-stock policy to ensure proper administration
Ensures the Public View Monitor (PVM) system is maintained properly
Qualification
Required
Two or more years of Store or Assistant Store Manager experience in a retail environment
Must demonstrate the ability to supervise, motivate, and communicate positively to Store Associates at all levels
Ability to handle multiple tasks, prioritize those tasks, give direction, and follow through to completion
Ability to set priorities and exercise independent judgment
Maintain high quality of Customer service
Fluency in English
Ability to work evenings and weekends
Ability to perform basic mathematical calculations commonly used in retail environments
Ability to use all Store equipment, including PDTs, registers, and PCs as required
Ability to spend up to 100% of working time standing, walking, and moving around the Store
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
Ability to occasionally push, pull, and lift more than 25 lbs
Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies
Company
Ross Stores, Inc.
For the last 40+ years, Ross Stores, Inc. has grown from a six-store chain into an $21.1 billion, Fortune 500 Company.
10001+ employees
H1B Sponsorship
Ross Stores, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (10)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-08-08IPO
Leadership Team
William Sheehan
Executive Vice President, Chief Financial Officer
BG Badriprasad
Chief Security Architect
Recent News
2025-11-26
2025-11-24
2025-11-24
Company data provided by crunchbase