Knighted · 4 months ago
Customer Service Gaming Associate
San Jose, CA
Full-time
Onsite
New Grad, Entry Level
$22/hr - $24/hrKnighted Ventures is seeking Gaming Associates to join their team, offering an opportunity to build real-world skills in a dynamic environment. The role involves collaborating with casino personnel to handle chips, verify game fairness, and ensure exceptional customer service while maintaining a positive atmosphere.
CasinoGamingMedia and Entertainment
No H1B
Responsibilities
Close collaboration with casino personnel and dealers
Handling casino chips
Verifying game fairness and accuracy
Promptly reporting any suspicious activity
Fostering exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff
Qualification
Required
Must be 21 years of age or older
Authorization to work in the U.S
Proficient in mental math (addition, subtraction, multiplication, and division)
Open availability for the casino's 24/7 hours of operation
Ability to pass a lifetime background check, credit check, and drug screen for state licensure
Able to sit or stand at a gaming table for 3 to 4 hours at a time
Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping)
Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
Able to see, speak, and hear clearly during gameplay
Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
Comfortable with direct communication and giving corrections when needed
Able to stay focused and manage stress effectively in fast-paced, high-pressure environments
Benefits
Comprehensive Paid Training
Pay Raises
Robust Benefits: Access to an extensive benefits package, including 401(k), student loan assistance, fully-covered health insurance, vision and dental plans, and paid time off.
Employee Perks: Team activities, ability to work on multiple games, and opportunities for growth.
Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference—both inside and outside the casino!
Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required!
Career Advancement: Progress into leadership roles; many of our current leaders started as Gaming Associates.
Company
Knighted
Knighted is a multi-faceted gaming and entertainment enterprise, combining seed financing with our seasoned management team to develop and grow opportunities in a wide variety of industry segments.
Founded in 2012
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Roy Choi
Co-Founder, Managing Partner
Recent News
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2025-07-27
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