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Auto-Owners Insurance · 3 hours ago

Experienced Claims Investigator – SIU Claims

Lansing, MI

Full-time

Hybrid

Mid Level

Auto-Owners Insurance is a top-rated insurance carrier seeking an experienced and motivated Claims Investigator to join their Special Investigation unit. The role involves investigating claims, training associates, and developing educational materials focused on fraud awareness and investigation.

Auto InsuranceInsuranceLife Insurance

No H1B

Hiring Manager

Allison T.

Responsibilities

Become familiar with the specialized investigation of claims

Meet with people involved with claims. This may be outside our office environment

Increased role as a trainer/resource for branch associates in the Claims Department

Develop and present educational materials to claim associates that focus on fraud awareness/investigation

Qualification

Claims investigationFraud awarenessReport writingInterpersonal skillsMathematics proficiencyProfessional imageConflict resolutionOrganizational skills

Required

Bachelor's degree or equivalent experience

Ability to handle conflict comfortably

Ability to read, interpret and react to documents such as insurance policies, procedures manuals, and legal documents

Able to assemble information, develop opinions and clearly express decisions using sound reasoning and judgment

Ability to write reports and compose correspondence

Ability to communicate, both verbally and in writing, and possess good problem resolution skills and good interpersonal skills

Able to accurately deal with mathematics and financial areas and develop an understanding of personal and business finance documents

Can tactfully and effectively deal with all types of people

Able to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage

Ability to organize assigned work

Ability to maintain a professional image

Ability to work in the U.S. without current or future sponsorship

Preferred

Field Claim Rep with Auto and Field experience preferred

Benefits

Matched 401(k)

Fully-funded pension plan (once vested)

Bonus programs

Generous paid time off including holidays, vacation days, personal time, and sick leave

Company

Auto-Owners Insurance

Glassdoor3.6

We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002.

Founded in 1916